Volunteer Services Assistant

Municipality of Chatham-KentChatham, ON
Onsite

About The Position

The Municipality of Chatham-Kent is seeking a temporary full-time Volunteer Services Assistant at Riverview Gardens Long-Term Care Home. This temporary full-time opportunity is for a period up to March 2028. The Volunteer Services Assistant provides administrative/clerical support for the Supervisor, Therapeutic Recreation and Volunteer Services, as well as administrative/clerical tasks for the Seniors Services division.

Requirements

  • College certificate or diploma in a related office administration program, with six (6) months to two (2) years of related experience
  • Experience in an office administrative role, including creating presentations and correspondence; file management (preferably TOMRMS system)
  • Knowledge of volunteer management practices and processes
  • Experience with arranging meetings, including booking facilities/rooms, preparing agendas, recording and transcribing minutes
  • Experience managing databases and creating related reports
  • Experience managing web pages, preferably in a municipal environment
  • Experience using effective project management strategies
  • Strong interpersonal, communication, and customer service skills
  • Strong computer skills, specifically Microsoft Office (Word, Excel, PowerPoint, Outlook) (or similar software program)

Nice To Haves

  • Experience in a long-term care home and/or a hospital setting would be an asset
  • Knowledge of/experience working with volunteer services would be an asset
  • Experience developing marketing materials (e.g. posters and flyers) and communications media would be an asset
  • Experience with recruitment process would be an asset
  • Knowledge of Point Click Care would be an asset

Responsibilities

  • Demonstrate Chatham-Kent’s core values and competencies
  • Perform a wide range of administrative tasks with a high degree of accuracy
  • Participate in preparation of materials for orientation of new employees, students, and volunteers
  • Maintain records for the division
  • Assist with the organization and maintenance of Volunteer and Pastoral Care databases, schedules, and reports
  • Assist in maintaining up-to-date documentation regarding all aspects of the volunteer program/activation department/ pastoral care department
  • Update the Seniors Services web site pages as required
  • Assist with the development of marketing materials (social media graphics, brochures, flyers, posters, etc.)
  • Assist with communications both internal and external including RVG subscription service, managing email inboxes, social media coordinating with corporate communications
  • Facilitate information flow within the department, with other departments and outside agencies as applicable
  • Prepare agendas, attend and participate in divisional meetings and other meetings as required, as well as maintain accurate minutes
  • Assist in organizing publicity and recognition events for the volunteer program
  • Assist with Volunteer Fairs
  • Review and track project status reports
  • Assist with reception duties as required; respond to inquiries from staff, residents and visitors using judgement and sensitivity
  • Assist with N95 Training for staff
  • Assist management and staff as needed

Benefits

  • participation in the OMERS pension plan (mandatory)
  • sick entitlements
  • vacation entitlements
  • comprehensive group benefits package
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