Volunteer Services Coordinator

Methodist Le Bonheur Healthcare • Memphis, TN

22h • Onsite

About The Position

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One! We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South. This role recruits, screens, trains, assigns, and manages volunteers. It identifies volunteer requests, develops service descriptions and matches volunteers to departmental requests. The coordinator provides customer service to volunteers, callers and hospital visitors, including donors and Hospital/Foundation Staff, and models appropriate behavior as exemplified in MLH Mission, Vision and Values. Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence. Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity. Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community. Within any role at Methodist Le Bonheur, you can play a rewarding and fulfilling part in helping us provide high-quality, innovative and compassionate care to the people of Memphis and the Mid-South. Our goal is to improve every life we touch, including our Associates. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South, and we value the dedicated individuals who play such a crucial role in helping us fulfill our mission. With Methodist Le Bonheur, you’ll be recognized and rewarded, treated with respect and given many opportunities to learn, grow and build a fulfilling career. Because we’re not at our best until you are at yours.

Requirements

• Bachelor's Degree Non-Profit Administration
• Non-profit 1-3 years
• Strong customer service skills
• Ability to demonstrate leadership potential
• Skills in composing and delivering presentations to outside organizations or department leaders

Nice To Haves

• Bachelor's Degree Communications
• Bachelor's Degree Education
• Bachelor's Degree Human Resources
• Bachelor's Degree Marketing
• Healthcare environment experience
• Patient service experience
• Knowledge of the structure of the Untied Methodist Church and how it relates to MLH

Responsibilities

• Promotes working relations and works as part of the department team inter- and intra-departmentally to facilitate the department’s ability to meet goals and objectives.
• Coordinates and manages activities of Volunteers for the Le Bonheur facilities.
• Promotes program within community and recruits new volunteers in collaboration with organizations in accordance with MLH equal opportunity, affirmative action, and labor relations policies.
• Assesses facility needs and implements volunteer positions to meet those needs operationally and clinically.
• Coordinates shift and/or event specific volunteers and programs.
• Provides customer service to volunteers, callers, hospital visitors and staff.
• Assists Director in developing recognition programs for volunteer participants.
• Performs other job functions as requested.
• Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees