Coordinator - Volunteer Services

Atlanta Track Club Inc•Atlanta, GA

10m•Onsite

About The Position

Atlanta Track Club is a nonprofit organization dedicated to fostering an active and healthy lifestyle in Atlanta through running and walking. With over 30,000 members, it is the second-largest running organization in the U.S., directing more than 40 events and programs annually, including major races like the Northside Hospital Peachtree Road Race and the Publix Atlanta Marathon. The club also supports community initiatives such as the Kilometer Kids youth running program, high school athlete recognition, and developing elite Olympic-level athletes. This position reports to the Senior Manager - Community Engagement & Volunteer Services and is responsible for executing assigned duties for all Atlanta Track Club events. The ideal candidate should have experience in group management, volunteerism, and preferably, but not required, experience in the running industry.

Requirements

3 - 5 years of volunteer or event management experience
Excellent communication skills, written and verbal
Experience in the coordination communication with large groups of individuals
Ability to work with individuals with a variety of personalities, backgrounds, and skill levels
Database Management experience
Must be a self-starter and possess the ability to work both independently and as part of a team
Must be highly organized, efficient, and detailed
Proficiency in Microsoft Office Suite
Ability to work under pressure
Willingness to work weekends, holidays and extended hours as needed
Must be able to lift at least 25lbs repeatedly
Creativity and passion for the ATC mission

Nice To Haves

Demonstrated commitment to running and physical fitness preferred

Responsibilities

Coordinate recruitment and retention efforts for volunteers for 40+ ATC events, office projects, seminars, meetings, celebrations, and running expos
Manage groups of 1000 + volunteers for the ATC’s major events, which include but are not limited to, AJC Peachtree Road Race, PNC Atlanta 10 Miler & 5K, Invesco QQQ Thanksgiving Day Half Marathon, 5K, Mile & Dash, and Publix Atlanta Marathon Weekend
Maintain and update the volunteer database, volunteer request forms, and sign-ups for all volunteer events
Organize, draft, and send volunteer emails and informational webpages with event-specific information to volunteers, crew chiefs, partners, and other constituent groups, including the volunteer newsletters and daily responses through the volunteer department email
Assist in ensuring logistics for all volunteer areas are accounted for and successfully executed for all races, which includes prepping, packing, and scouting for events.
Maintain the Volunteer Rewards Programs, including the Volunteer of the Month and Volunteer of the Year selections
Set and lead new crew chief orientations with a quarterly presentation
Maintain the organization and cleanliness of volunteer areas before, during, and after any event or in-office volunteer opportunity
Develop and maintain positive relationships with current and future individuals, organizations, and corporations who volunteer with Atlanta Track Club
Input and maintain any volunteer opportunities on all recruitment platforms (i.e. Volunteerlocal, MyVoluntier, HandsOnAtlanta, etc.)
Work cross-departmentally and externally to promote Atlanta Track Club volunteer opportunities
Welcome and engage with volunteers, presenting clear and compelling information on Atlanta Track Club's mission, programs, and volunteers’ contributions to our organization for all events and in-office opportunities
Share and track feedback with staff to acknowledge strengths, and successes and to make improvements for future activities
Other duties as assigned or requested