Volunteer Program Specialist

Feeding America Eastern Wisconsin•Appleton, WI

7d•Onsite

About The Position

Join Feeding America Eastern Wisconsin as our Volunteer Program Specialist. This role is for an energetic, hands-on, people-focused team member who can turn volunteer shifts into an exceptional experience. As our Volunteer Program Specialist, you’ll welcome and guide volunteers, keep activities running smoothly, and work side by side with individuals and groups helping provide food to our neighbors across Eastern Wisconsin. You’ll play an important role in connecting our community’s generosity with our mission to solve hunger.

Requirements

A people-first mindset and a genuine commitment to helping Feeding America Eastern Wisconsin advance its mission to solve hunger.
Strong interpersonal skills and the ability to build positive relationships with volunteers, coworkers, and people from diverse backgrounds.
A positive, team-oriented attitude with a flexible, can-do approach to getting things done.
Strong communication, organization, time management, and problem-solving skills.
The ability to multitask, adapt to changing priorities, and thrive in a fast-paced, hands-on environment.
A commitment to following safety procedures and maintaining a safe, organized workspace.
Basic working knowledge of Microsoft Office.
The ability to obtain and maintain forklift certification within 90 days of hire.
Flexibility to work occasional evenings and weekends when needed; overtime may be available based on operational needs.
A valid driver's license and satisfactory driving record when driving for organizational business.

Nice To Haves

High school diploma or equivalent.
At least two years of experience in a customer service-related role.
Previous volunteer service experience or experience working with community groups.
Experience helping coordinate activities, guide groups, or support day-to-day operations.

Responsibilities

Create a welcoming experience: Greet volunteers, support orientation, answer questions, and help everyone feel connected to our mission.
Keep volunteer shifts running smoothly: Prepare work areas, organize supplies, coordinate activities, and support setup and cleanup.
Roll up your sleeves: Work alongside volunteers to provide guidance, troubleshoot challenges, and keep activities productive and engaging.
Put safety first: Promote safe work practices, proper food handling, product quality, and an organized work environment.
Collaborate across teams: Coordinate volunteer activities with operational needs, product flow, staffing, and program priorities.
Build lasting connections: Help recognize volunteers and encourage continued engagement with Feeding America Eastern Wisconsin.
Stay flexible and solution-focused: Adjust to changing needs and support special projects, community events, and occasional evening or weekend shifts.

Benefits

Medical, dental, and vision insurance
Safe Harbor 401(k) match of 100% on the first 4% contributed, with immediate vesting
Employer HSA contribution for eligible employees
Paid time off and paid holidays
Personal Day and Floating Holiday
Volunteer Time Off
Employer-paid basic life and AD&D insurance
Short-term and long-term disability coverage
Paid parental leave
Employee assistance program
Professional development and training opportunities
Mission-driven work supporting communities across eastern Wisconsin