Volunteer Program Specialist

North Memorial Health Career Portal • Robbinsdale, MN

1d • Hybrid

About The Position

The Volunteer Program Specialist supports Volunteer Services through system-level operational coordination and program development. The position maintains and strengthens infrastructure for volunteer compliance, data accuracy, quality reporting, communications, and standardized practices across multiple programs and sites. The Specialist works with Volunteer Services leadership and internal stakeholders to support effective program operations, continuous improvement, and long-term sustainability. The role calls for strong coordination, attention to detail, and the ability to manage complex and evolving responsibilities that support daily operations and strategic priorities.

Requirements

• High school diploma or equivalent.
• At least 2 years of experience working with program administration, customer service, or volunteers.
• Demonstrated public relations and organizational skills.
• Demonstrated interpersonal, verbal, and written communication skills.
• Experience in office organization and coordination.
• Experience working with diverse cultures and ethnic backgrounds.
• Ability to prioritize, meet deadlines, and work independently with minimal supervision.
• Teamwork skills to work effectively with others toward business objectives.
• Computer proficiency with Microsoft Office applications.

Nice To Haves

• Communications or public relations experience.
• Experience with Volgistics, Volunteer Works, or other volunteer database software.

Responsibilities

• Coordinate system-level Volunteer Services operations and support program development.
• Maintain and strengthen infrastructure for volunteer compliance, data accuracy, quality reporting, and communications.
• Support standardized practices across multiple programs and sites.
• Work with Volunteer Services leadership and internal stakeholders to support effective operations, continuous improvement, and long-term sustainability.

Benefits

• Health insurance benefits and health and welfare benefit packages, subject to work group eligibility.
• 401(k) retirement match or pension plan, based on work group eligibility.
• Paid time off plans.
• Adoption reimbursement up to $3,000 per child.
• Child care discount program with New Horizon, offering 10% off weekly childcare tuition.
• Education and tuition reimbursement.
• 24/7 fitness center access for benefit-eligible team members.
• Eligibility for the Public Student Loan Forgiveness program as an employee of a nonprofit organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED