Volunteer Program Coordinator

Planned Parenthood Great Rivers•St. Louis (Central West End), MO
•Hybrid

About The Position

The Volunteer Program Coordinator is a grant-funded, full-time, non-exempt position that builds a pipeline of supporters who volunteer with Planned Parenthood Great Rivers (PPGR) and Planned Parenthood Great Rivers Action. Under the guidance of the Manager of Organizing and Health Equity, the coordinator develops and carries out strategies to build and activate a network of supporters and volunteer leaders working for sexual and reproductive health, rights, and freedom. The role builds volunteer capacity, supports PPGR patients, and creates regular outreach opportunities for trained volunteers. The position has a hybrid work schedule, with optional office space at the PPGR Admin office. Frequent travel throughout the affiliate’s service area is required, with occasional overnight travel. The role may qualify for cell phone reimbursement.

Requirements

  • One to three years of related paid or unpaid experience in grassroots organizing, advocacy, and/or political campaigns.
  • Resourceful self-starter with a high level of creative initiative.
  • Effective interpersonal communication, rapport-building, and emotional intelligence.
  • Passion for political advocacy and Planned Parenthood’s mission.
  • Leadership experience, preferably involving volunteer recruitment and management.
  • Ability to collaborate across teams, departments, and organizations.
  • Effective written communication skills and ability to create action-oriented content for varied audiences.
  • Commitment to equity, knowledge of diverse groups, and sensitivity to and appreciation of cultural differences.
  • Comfort and poise as a public speaker and trainer.
  • Ability to prioritize, multitask, meet deadlines, and adapt to a rapidly evolving workflow.
  • Computer literacy and ability to quickly learn new online tools.
  • Must have or obtain flu and COVID vaccines.
  • Reliable transportation for frequent travel throughout the affiliate’s service area.
  • Ability to spend time outdoors in all seasons, transport up to 30 pounds, and work for long periods on a computer or phone.

Nice To Haves

  • Residence or roots in the St. Louis region.

Responsibilities

  • Grow Planned Parenthood’s patient supporter and volunteer base throughout the affiliate’s health centers and meet numeric goals for new and returning volunteers.
  • Recruit, train, manage, and retain volunteers, volunteer leaders, and interns through frequent one-on-one, phone, text, and electronic communication.
  • Represent PPGR and PPGR Action at speaking events and in local coalitions.
  • Lead monthly training opportunities for new and returning volunteers.
  • Identify and cultivate volunteers to represent Planned Parenthood at community events.
  • Develop volunteer leaders and create teams that can operate with remote guidance from staff.
  • Coordinate tabling events, volunteer onboarding, appreciation, and retention activities.
  • Help create a welcoming volunteer base that reflects the communities PPGR serves, including by elevating and engaging marginalized and underrepresented groups.
  • Form volunteer teams that carry out goals, educate elected officials, and mobilize their communities.
  • Maintain the supporter database, track metrics, and produce quantitative and qualitative reports.
  • Assist with fundraising, special events, and patient acquisition projects as requested.
  • Help draft recruitment emails, letters to the editor, and other written materials.
  • Protect patient access to care through legislative and advocacy work.
  • Assist with planning and executing advocacy peaks in Missouri and Illinois.
  • Develop and lead strategies advancing department goals through activities such as phone banks, canvasses, lobby visits, in-district events, letters to the editor, media events, and visibility events.
  • Lead organizing work for rapid-response mobilization.
  • Collaborate across portfolios and departments, contribute to shared initiatives and organizational priorities, and remain accountable for assigned programs.
  • Partner with HR to facilitate training and onboarding and maintain file storage in accordance with compliance requirements.
  • Follow state, federal, and agency policies and quality-assurance requirements; support compliance with 501(c)(3) and 501(c)(4) guidelines, protect organizational assets and client and staff safety, and preserve confidentiality.
  • Perform other duties as assigned.
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