Volunteer & Program Coordinator

Chrysalis Center Inc • Santa Monica, CA

10d • $21 - $23 • Onsite

About The Position

The Volunteer & Program Coordinator oversees volunteer coordination and training at Chrysalis’ Santa Monica office. The role includes onboarding, training, and coordinating volunteers, providing backup coverage when volunteers are absent, and delivering direct services to Chrysalis clients. Client services include resume preparation, interview practice, online job application assistance, and facilitating job readiness classes as needed. The coordinator also supports volunteer engagement, administrative tracking, cross-functional communication, and program operations across Chrysalis sites.

Requirements

• Proficiency in Microsoft Word, typing, and internet research.
• Strong organizational and time-management skills.
• Prior success working under limited supervision.
• Comfort speaking to crowds and communicating with a wide variety of audiences.
• Ability and willingness to work occasional evenings and weekends.
• Reliable transportation for travel to meetings and coverage support at other Chrysalis offices.

Nice To Haves

• Bilingual English/Spanish skills are highly preferred.
• Teaching, facilitation, or training experience is highly desired.
• Excel and PowerPoint proficiency is desired.
• Motivation by Chrysalis’ mission and a desire to improve the social and economic fabric of the community.
• Excellent interpersonal, communication, and intercultural skills.

Responsibilities

• Maintain close communication with volunteers and provide daily support by responding to emails, inquiries, and needs.
• Assess program needs; screen, onboard, and train new volunteers; and manage existing volunteers.
• Support or carry out volunteer appreciation and engagement activities, including recognizing milestones and planning and executing engagement events.
• Evaluate volunteer performance, provide direct feedback, and arrange additional training as needed.
• Work closely with the Client Services team, attend weekly staff meetings, and communicate about volunteers and client training activities.
• Coordinate cross-functional communication and support across Chrysalis sites for staff, clients, and volunteers.
• Undertake special projects to develop new processes and streamline program operations.
• Provide one-on-one resume preparation, interview practice, and online job application assistance to clients.
• Facilitate job readiness classes as needed.
• Coordinate volunteer schedules to ensure coverage for one-on-one services and job readiness classes.
• Maintain complete and current records of volunteer activities in Chrysalis data systems.
• Communicate regularly with the Development and Communications Department about relevant volunteer activity, including through a quarterly call.
• Monitor and replenish supplies for volunteer-related client services.
• Provide backup volunteer coverage when needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed