Volunteer Program Coordinator-Bonita Springs/Lehigh Acres

Chapters Health System•Bonita Springs, FL

1d•$18 - $27

About The Position

The Volunteer Coordinator coordinates and supervises patient care volunteer activities and serves as a member of the Interdisciplinary Group (IDG), acting as a liaison between staff, the community, and volunteers. The role involves recruiting, screening, training, assigning, supervising, and evaluating volunteers serving patients and families, as well as volunteers supporting events, the Speakers Bureau, administrative work, and other roles. The coordinator also helps develop and implement programs that support volunteer morale and effectiveness, maintains volunteer records, and participates in volunteer-related events and groups. The position requires meeting Volunteer Services Department standards of practice and completing the competency requirements for the role. The employee must represent the company professionally, protect confidentiality, comply with applicable regulations and company policies, use resources responsibly, and participate in quality improvement and professional development activities. The position requires community travel, a valid driver’s license, and automobile insurance in accordance with company policy. The posting lists a compensation range of $18.43–$27.43, benefits beginning on Day 1, and mileage reimbursement. Employment is contingent on required drug and/or alcohol testing after a conditional offer and ongoing compliance with the Drug-Free Workplace Policy; Florida affiliate employees are also subject to background screening and ongoing eligibility requirements.

Requirements

Bachelor’s degree (BA/BS) or an equivalent combination of education and experience.
At least two years of experience in volunteer coordination, preferably in a health care setting.
Strong capabilities in networking with community resources and strong knowledge of those resources.
Strong written and verbal communication skills, including face-to-face, telephone, and correspondence.
Attention to detail and organizational skills.
Program development and implementation skills.
Ability to interact successfully with clients, families, and other agencies while presenting a positive and professional image.
Excellent telephone and computer skills.
Valid driver’s license and automobile insurance in accordance with company policy.
Ability to travel in the community.
Ability to take initiative and work independently.
Ability to satisfactorily complete competency requirements for the position.
Consent to drug and/or alcohol testing after a conditional offer and ongoing compliance with the Drug-Free Workplace Policy.
Florida affiliate employees must meet background screening and ongoing eligibility requirements.

Nice To Haves

One year of supervisory experience is strongly preferred.
Bilingual ability is preferred.
Previous experience in a health care and/or social services setting is preferred.

Responsibilities

Coordinate and supervise patient care volunteer activities.
Recruit volunteers through community networking and marketing efforts.
Screen potential volunteers through intake calls, interviews, and training.
Train, assign, supervise, and evaluate patient/family care volunteers and volunteers supporting events, the Speakers Bureau, administrative work, and other roles.
Participate in developing and implementing programs that enhance volunteer morale and effectiveness, including a volunteer newsletter, in-services, support programs, and annual volunteer recognition.
Participate in volunteer-related special events, committees, and task force groups.
Maintain volunteer records and ensure file requirements are met and kept current.
Serve as a liaison between team members and volunteers on the Interdisciplinary Group (IDG).
Meet Volunteer Services Department standards of practice.
Perform other duties as assigned.
Represent the company professionally and demonstrate ethical conduct, confidentiality, and sensitivity to family needs.
Comply with government regulations, company policies and procedures, and health, safety, and security practices.
Use resources in a fiscally responsible manner and promote the company through community and professional organizations.
Participate in performance improvement, professional development, electronic media skill development, research and educational activities, and quality assessment and performance improvement activities as appropriate.
Share expertise with co-workers.