Linkage Marketing Coordinator- Bonita Springs, FL

Hyatt Vacation Ownership

23h

About The Position

As a Coordinator Marketing Linkage, you will help provide owners and guests with experiences and events that create memorable vacation moments. You will engage hotel guests at desk locations, provide elevated customer service, schedule sales presentations, and manage customer expectations. The role is responsible for helping exceed budgeted sales presentation and volume production goals while ensuring guests who attend presentations meet eligibility requirements and are open to learning about the company's products and services. You will use persuasive techniques to maximize revenue while maintaining guest loyalty.

You will welcome and greet guests, anticipate and address their needs, interact professionally and promptly with colleagues and guests, contribute to team goals, and follow company policies and safety procedures. The position requires a flexible schedule that includes weekends and holidays. It may require background and drug screening in accordance with state and local requirements.

Requirements

• Highly motivated.
• Sales or customer service experience.
• Enjoy interacting with guests in person or by phone.
• Available to work a flexible schedule that includes weekends and holidays.
• Able to reach overhead and below the knees, bend, twist, pull, and stoop, and stand, sit, or walk for extended periods.

Nice To Haves

• Concierge experience.
• Sales experience.

Responsibilities

• Engage with hotel guests at desk locations and provide elevated customer service.
• Schedule sales presentations and manage customer expectations.
• Help exceed budgeted sales presentation and volume production goals by providing a high level of service.
• Ensure guests attending sales presentations meet eligibility requirements and are open to learning about products and services.
• Use persuasive techniques to maximize revenue while maintaining existing guest loyalty.
• Welcome and greet guests, anticipate their needs, and address them.
• Interact professionally and promptly with colleagues and guests.
• Contribute to team goals.
• Follow company policies and safety procedures.

Benefits

• Uncapped earning potential, including wages, monthly incentives, annual bonuses, and contests.
• Medical, dental, and vision opportunities.
• 401(k) opportunities.
• Travel discounts.
• Credit union membership.
• Tuition reimbursement.
• Professional counseling and family support.
• Growth and development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed