NEW POSITION TITLE - Volunteer - Greeter

BHcare Inc.North Branford, CT
Onsite

About The Position

The Volunteer Greeter creates a warm, welcoming first impression for clients and families upon arrival. This role supports front-end operations by facilitating communication with clinicians and helping maintain an organized, inviting waiting area. Volunteers will receive a list of available time slots and may sign up based on their availability. Scheduling will prioritize less busy hours to ensure a manageable and supportive environment.

Requirements

  • Friendly, approachable, and comfortable interacting with children and families
  • Reliable, punctual, and dependable
  • Strong attention to detail
  • Ability to maintain confidentiality and professionalism at all times
  • Willingness to follow all organizational policies related to client privacy and system access

Responsibilities

  • Greet clients and families promptly and warmly as they arrive.
  • Notify the appropriate clinician of each client’s arrival.
  • Maintain a clean, organized, and welcoming waiting area by straightening chairs, toys, and reading materials.
  • Assist with light cleaning tasks, such as wiping down toys and shared items.
  • Provide basic administrative support, including: Assembling workbooks, Preparing welcome packets, Making reminder calls for upcoming appointments.
  • Utilize CareLogic for limited, supervised tasks (e.g., checking in clients or viewing appointment status), as appropriate to the role.
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