Volunteer Engagement Lead

Action for Children
$0 - $45,000Remote

About The Position

This is a unique opportunity to shape and lead a forward-thinking volunteering strategy that directly supports better outcomes for children and young people across the UK. As the Volunteer Engagement Lead, you will be responsible for the development and delivery of a strategic, inclusive volunteering offer that ensures all volunteers have a positive, rewarding experience and feel valued for their contribution.

Requirements

  • Evidence of continuous professional development in volunteer and people management.
  • Membership of the Association of Volunteer Managers and professional peer networks.
  • Proven experience developing and delivering volunteering strategies, ideally within charity/not-for-profit.
  • Strong stakeholder engagement and influencing skills at all levels.
  • Passion for volunteering with the ability to champion and lead change.
  • Experience building inclusive, high-performing cultures.
  • Strong communication, leadership and organisational skills.
  • Knowledge of relevant legislation (e.g. GDPR, volunteer-related employment law).
  • Experience designing learning and development opportunities.

Responsibilities

  • Lead and implement a national volunteer engagement strategy aligned to organisational goals.
  • Champion a culture of inclusion, diversity and belonging across volunteering.
  • Act as a subject matter expert and advisor on volunteer experience across the organisation.
  • Build strong relationships with internal stakeholders and external partners.
  • Enhance volunteer recruitment, development, retention and recognition.
  • Oversee volunteer communications, policies, and processes.
  • Use data and feedback to drive continuous improvement and impact reporting.
  • Lead learning and development initiatives for volunteers and managers.
  • Ensure delivery of our Investing in Volunteer Accreditation.
  • Line manage and develop a Volunteer Engagement Advisor.

Benefits

  • 29 days annual leave PLUS bank holidays pro rata, with up to 5 additional days for continuous service and option to buy or sell leave.
  • Gain professional qualifications and excellent training/development opportunities.
  • Flexible maternity, adoption, and paternity packages.
  • Pension with up to 7% employer contribution with included life assurance cover.
  • Staff discounts and Blue Light Card eligibility with 15,000 national retailer's discounts.
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