Volunteer Coordinator

BAYADA Home Health Care•Richmond, VA

13h•Onsite

About The Position

BAYADA Hospice is currently seeking a Part- Time Hospice Volunteer Coordinator for a full-time position to support our home hospice office in Richmond. Candidate should live within commutable distance of the office location: Richmond,VA. The position includes coordinating our Volunteer program in surrounding communities within the Richomond Area. The Volunteer Coordinator will be responsible for managing the Volunteer services program and for leading office and field volunteers in providing quality office support services.

Requirements

Bachelor's Degree is preferred
Provide excellent customer service and quality hospice care with focus on coordination and delivery of volunteer services
Demonstrated record of strong interpersonal skills, goal achievement, successfully taking on more responsibility with positive results and ambition to grow
Prior health care or home care experience is a plus
Ability to read, write and effectively communicate in English

Responsibilities

Plan and supervise delivery of all volunteer services
Partner with all office staff in coordinating and supervising administrative volunteer services
Assess and monitor a record-keeping system which includes services delivered and actual time involved
Recruit, interview and select volunteers
Design and supervise the orientation and training of volunteers
Facilitate and support volunteer retention activities
Monitor and evaluate volunteers’ performance
Assure volunteers’ compliance with BAYADA’s policies and procedures
Ensure regulatory compliance with Medicare Conditions of Participation (COPs)
Stay current with federal and state volunteer rules and regulations
Plan and coordinate volunteer support meetings
Together with entire office staff, answer phones, greet visitors and generate correspondence as necessary for office needs