Volunteer Coordinator

Hillcrest Transitional Housing • Overland Park, KS

11h • Onsite

About The Position

The Volunteer Coordinator is a full-time, 40-hour-per-week onsite role based at Hillcrest’s Overland Park, Kansas thrift store, with local travel for recruitment and community partnerships. The position recruits volunteers, builds community relationships, and guides people from initial interest through screening, orientation, training, placement, and ongoing engagement. The role supports Hillcrest’s mission of helping individuals, youth, and families move from homelessness to self-sufficiency. Occasional evenings and weekends may be needed for events and volunteer activities.

The Volunteer Coordinator reports to the Volunteer Manager, with a dotted-line relationship to the Co-Executive Director. Work includes time on your feet and at a computer, setting up recruitment materials, and occasionally moving supplies weighing up to 25 pounds. Reasonable accommodations are available for essential job functions.

Requirements

• High school diploma or equivalent; a college degree is not required. Relevant experience, education, and training are valued.
• Strong communication and relationship-building skills, including comfort speaking with individuals and groups.
• Documented experience with volunteer and event coordination.
• Organization, initiative, attention to detail, and dependable follow-through.
• Respect for diverse backgrounds, good judgment, and ability to protect confidential information.
• Reliable transportation for local outreach and a valid driver’s license when driving for work.
• Familiarity with Microsoft Office and willingness to learn new digital tools.

Nice To Haves

• Experience in volunteer coordination, recruitment, community outreach, training, workforce development, retail, or human services.
• Experience with volunteer management software.
• Familiarity with trauma-informed practices.
• Bilingual skills, especially Spanish.

Responsibilities

• Host volunteer recruitment tables at the thrift store and at community events, schools, career fairs, and other local outreach opportunities.
• Follow up with interested individuals and groups, communicate volunteer opportunities, and guide them from initial inquiry to their first shift.
• Develop partnerships with local schools, colleges, vocational programs, workforce development offices, businesses, churches, and community organizations.
• Coordinate volunteer applications, required screening and background checks, orientation, and onboarding.
• Provide hands-on training, explain expectations, and match volunteers to assignments suited to their skills and store needs.
• Coordinate schedules and group projects, answer volunteer questions, and recognize volunteer contributions.
• Maintain accurate records of recruitment, training, attendance, service hours, and volunteer engagement.
• Help approved return-to-work participants get started and stay connected with their referral partners.
• Help ensure volunteers are compliant and trained to assist with Hillcrest’s mission.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED