Volunteer Coordinator

Mercy Medical Center • Baltimore, MD

5h

About The Position

Mercy Medical Center is seeking a Volunteer Coordinator to support its Volunteer Program. Working with the Director of Community Engagement and Volunteer/Student Programs, the coordinator facilitates volunteer onboarding and placement and assists with managing the program. The position also coordinates volunteer activities in the Director’s absence and supports related HR and community programs.

Requirements

• High school diploma or GED.
• 1–3 years of Community, Volunteer, and/or Human Resources experience.

Nice To Haves

• Bachelor of Arts in Human Resources or Business.

Responsibilities

• Maintain departmental volunteer schedules, the volunteer record-keeping system, affiliation agreement files, and volunteer supply inventory.
• Assist with candidate onboarding using the HRIS system and serve as the primary liaison with Employee Health to ensure volunteers and students meet onboarding compliance standards.
• Conduct monthly volunteer attendance audits, candidate interviews, regular volunteer rounding, and new volunteer orientation.
• Promote and ensure compliance with GHO/OSHA learning modules, annual compliance requirements, and annual health standards.
• Communicate with volunteers about logistical matters and activities, including handwashing and HIPAA reminders and celebrations.
• Participate in Maryland Healthcare Directors of Volunteer Services organization activities to promote the profession.
• Assist with planning and conducting volunteer recognition activities.
• Respond to phone and email questions and inquiries in a timely manner.
• Coordinate ongoing volunteer departmental activity in the Director’s absence.
• Create ID badges as needed.
• Support HR activities, events, and functions, such as recruitment fairs.
• Support activities and serve as a resource for Mercy High Women in Medicine, the Cristo Rey corporate internship program, and Baltimore City’s summer YouthWorks Program.
• Coordinate and process monthly terminations for volunteers who have completed their service.

Benefits

• Competitive health, prescription, vision, and dental benefits for eligible employees.
• Wellness credit for eligible employees.
• 403(b) retirement plan with company match and a catch-up provision.
• Paid Time Off and company-paid holidays.
• Tuition reimbursement.
• Mental health resources and other wellness opportunities through the Employee Assistance Program.
• Employer-paid short- and long-term disability benefits for eligible employees.
• Voluntary benefits.
• Discounts on auto and home insurance and Verizon plans.
• Rewards and recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED