Volunteer & Community Outreach Coordinator

CATHOLIC CHARITIES OF STEUBEN LIVINGSTON CO•City of Hornell, NY

16h•$20•Onsite

About The Position

The Volunteer and Community Outreach (VCO) Coordinator is a liaison for Catholic Charities Steuben/Livingston (CCSL) agency-wide community involvement and special projects, which includes all aspects of volunteer management. This position works in tandem with the Director.

Requirements

EDUCATION: Associate’s degree in a related field preferred. A relevant combination of education and experience may be considered.
EXPERIENCE: A minimum of two years’ experience in community outreach and/or volunteer management required.
Proficiency with MS Office Tools required and experience with Raiser’s Edge or other fund development software preferred. Marketing experience in a non-profit setting strongly preferred.
ADDITIONAL REQUIREMENTS:
Adheres to all applicable federal and state laws and regulations, including, but not limited to, those governing confidentiality, privacy, program, billing, and documentation standards. All duties must be performed following CCDR's corporate compliance and ethics program.
Possession of excellent verbal and written communication skills.
The ability to work well under pressure and manage sensitive or controversial subjects with tact, kindness, and professionalism.
Ability to multi-task and prioritize duties.
Willingness to foster Agency, department, and program-wide cooperation and teamwork through positive/constructive communication techniques.
Ability to maintain absolute confidentiality regarding all records reviewed, including consumer records, employee records, and billing records.
Proficiency and experience with PCs and Microsoft applications.
Ability to evaluate the cost of a program and compare it to the benefits for the organization.
Ability to analyze and interpret data and to handle problem resolution.
Possession of a valid Driver's license and a driver's record is considered acceptable by agencies and insurance carriers.
Demonstrate commitment to Agency Mission Statement.
Provide practical, equitable, understandable, and respectful quality care and services responsive to diverse cultural health beliefs and practices, preferred languages, health literacy, and other communication needs.
Understand and follow through with agency systems and protocols.
Meet established timelines and deadlines.
Maintain satisfactory attendance at work shifts, staff meetings, and other assigned agency functions.
Ability to meet the following physical requirements with or without reasonable accommodation:
Use hands to manipulate, handle, feel, and control items or equipment, including motor vehicle.
Stand, sit, walk, bend, stoop, kneel, and reach.
Climb up or down stairs.
Able to reach above or below shoulders.
Occasionally lift or move objects weighing up to 10 lbs.
Sitting at a desk or in a vehicle for long periods of time to perform certain job functions.
Be able to read and interpret written documents.

Nice To Haves

Associate’s degree in a related field preferred.
Proficiency with MS Office Tools required and experience with Raiser’s Edge or other fund development software preferred. Marketing experience in a non-profit setting strongly preferred.

Responsibilities

Manages and serves as a liaison for all volunteer efforts at CCSL. This includes recruiting volunteers, onboarding, and managing the volunteer training. Additional responsibilities include providing reports to program directors as required. Supports groups of volunteers for dedicated events throughout the year. Helps create and support volunteer schedules that may include staff, agency board members and members of the community.
Works at outreach and tabling events for the agency. Works to establish a team of staff and volunteers that are available for outreach events. Works with the Development Director and other agency directors to distribute appropriate agency information at each event.
Supports with the Director all in-kind donations for special events, assuring all donations are appropriate. Submit lists of donations for entry into the Raiser's Edge donor database system and acknowledgement.
Is required to learn Raiser’s Edge and Volunteer HUB, to enter volunteer information and provide back-up support for Raisers Edge data entry as needed.
Works with the Emergency Services Director on activities for the holiday adoption program including coordinating volunteers, requests with case managers, and receipt and distribution of gifts.
Works with Hope Youth Mentoring and Faith in Action to provide support.
Supports all aspects of third-party events, community collection drives, Bags of HOPE, and community-driven third-party fundraisers.
Provides support for CCSL special and signature events - during preparation, at the events, and post event tasks.
As appropriate, provides support to the Development team with various tasks such as proofreading materials, brainstorming fundraising strategies, content writing for grants and proposals, and other tasks as asked by supervisor(s).
Supports the Community Food Kitchen and volunteers.
Supports agency wide initiatives.
Collaborates with the Development Director on basic social media posts regarding volunteering, in-kind donations, and general community involvement opportunities.
This position is actively involved in all agency programs and will be required to learn and participate in agency program support.
Participate in relevant agency meetings and/or training.
Actively pursues the development of professional competencies related to job role performance through reading, supervision, in-service training, and attendance at conferences and workshops.
Other duties as assigned.