Volunteer and Outreach Coordinator

Christian Recovery Centers, Inc•Shallotte, NC

10h

About The Position

The Volunteer and Outreach Coordinator supports outreach beyond mass communications, including engagement with donors, volunteers, community and agency partners, and event participants. The role also supports logistics for community and fundraising events and other engagements. The coordinator helps maintain donor and volunteer records, track engagement, produce reports, recruit and retain volunteers, and coordinate volunteer activities and events. The position represents Christian Recovery Centers, Inc. (CRCI) to the community. Staff are expected to conduct themselves in a way that promotes the organization’s image and reflects concern for people who are lost, sick, or suffering; behavior that creates a negative image of CRCI is unacceptable.

Requirements

Experience building relationships with local organizations, churches, businesses, and community leaders.
Previous employment or volunteer experience with a nonprofit or community service organization.
Experience presenting programs and services to groups of various sizes.
Experience maintaining partnerships and following up with community contacts.
Experience organizing outreach events, informational sessions, or community meetings.
Experience recruiting, training, scheduling, and supporting volunteers.
Experience writing outreach emails, newsletters, promotional materials, and social media posts.
Experience connecting individuals and families with appropriate programs and community resources.
Experience tracking contacts, outreach activities, and results using a CRM or spreadsheet.
Experience working with populations served by the organization, such as individuals in recovery or families facing hardship.
Demonstrated experience using donor and volunteer management systems, specifically Bloomerang, for data entry, tracking, and reporting.
Strong attention to detail and commitment to accurate recordkeeping.

Responsibilities

Support donor communications, including thank-you calls and notes, donor updates, recurring donor asks, follow-ups, and anniversary communications as requested.
Record donor engagements, such as newsletters and campaign communications, accurately in donor profiles.
Collect, manage, and report accurate data about volunteer outreach, engagement, and event participation.
Enter and maintain complete, accurate, and current donor, volunteer, and event records in Bloomerang.
Generate and interpret monthly, quarterly, and annual reports on volunteer outreach, engagement, and event participation.
Log volunteer communications and apply appropriate activity coding and tagging in Bloomerang.
Follow organizational data policies and relevant data protection standards, including confidentiality and GDPR where applicable.
Share relevant data insights and support strategic planning in collaboration with Marketing, Community Relations, and Executive Leadership.
Develop and maintain a systematic plan for volunteer recruitment, retention, follow-up, and recognition.
Identify volunteer needs in coordination with the Brand Strategist and Development and Event Coordinator.
Schedule and host quarterly or bi-annual volunteer orientations, socials, and cohort meetings.
Coordinate and execute logistics for volunteer engagements in collaboration with internal teams and committees.
Create new opportunities for volunteers to participate in the organization and support areas of interest for program residents.
Support the Development Department with volunteer logistics for agency, church, business, and community partnerships and sponsorships.
Participate in fundraising events, donor gatherings, and public relations initiatives as needed to recruit volunteers.
Represent Christian Recovery Centers, Inc. at external events, meetings, and conferences to promote its mission and expand its volunteer network.