Member and Volunteer Outreach and Events Consultant

Blue Star Families•New England region (CT, ME, MA, NH, RI), MA

About The Position

Blue Star Families, Inc. (BSF) – New England Chapter is seeking a Member and Volunteer Outreach and Events Consultant to support membership growth, volunteer recruitment, and community engagement. The consultant will develop local outreach plans, coordinate and support Nourish the Service events, lead monthly Coffee Connects, and engage the community through social media. The position covers Rhode Island, the Groton, Connecticut area, the Boston metro area, and Cape Cod, while the position overview and responsibilities also refer to Northeastern Massachusetts, Southern New Hampshire, and the Kittery, Maine area. The contract runs from the date of hire through February 5, 2027, for up to 15 hours per week, at $30.00 per hour. The consultant must provide their own computer and equipment, reliable internet, transportation, and home workspace.

Requirements

  • Proven experience in community outreach, event planning, volunteer management, or marketing.
  • Strong familiarity with the military-connected community in Northeastern Massachusetts, Southern New Hampshire, and/or Kittery, Maine.
  • Proficiency with CRM systems; Salesforce is preferred.
  • Proficiency with Meta Business Suite, Google Workspace, and social media platforms.
  • Strong written and verbal communication skills.
  • High attention to detail.
  • Must supply own computer and equipment, reliable internet, transportation, and home workspace.

Responsibilities

  • Develop and execute a strategic outreach plan to increase chapter membership by 5% and the volunteer workforce by 10% in the assigned territory.
  • Set measurable monthly outreach targets and use events, partners, social media, and direct outreach to meet them.
  • Provide outreach and operational support for Nourish the Service events, including creating promotional materials, recruiting volunteers, preparing day-of run sheets, and recording member attendance in Salesforce.
  • Host or attend at least two Coffee Connect events per month; promote events online, confirm volunteer hosts, and promptly record attendance data.
  • Draft and schedule at least two social media posts weekly across chapter channels using Meta Business Suite, focusing on membership growth and upcoming events.
  • Maintain complete, up-to-date interaction logs in Salesforce in accordance with BSF standards.
  • Submit weekly summaries of community outreach activities.
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