Member and Volunteer Outreach and Events Consultant

Blue Star Families•Boston, MA

About The Position

Blue Star Families, Inc. (BSF) – New England Chapter is seeking a Member and Volunteer Outreach and Events Consultant to support chapter membership growth, expand the volunteer workforce, and strengthen community engagement across Northeastern Massachusetts, Southern New Hampshire, and the Kittery, Maine area. The consultant will develop local outreach strategies, coordinate and support Nourish the Service events, lead monthly Coffee Connects, and engage the community through social media. This is an independent consultant/contractor position for up to 15 hours per week, paying $30.00 per hour. The contract runs from the date of hire through February 5, 2027.

Requirements

  • Proven experience in community outreach, event planning, volunteer management, or marketing.
  • Strong familiarity with the military-connected community in Northeastern Massachusetts, Southern New Hampshire, and/or Kittery, Maine.
  • Proficiency with CRM systems; Salesforce is preferred.
  • Proficiency with Meta Business Suite, Google Workspace, and social media platforms.
  • Strong written and verbal communication skills and high attention to detail.
  • Must provide own computer/equipment, reliable internet, transportation, and home workspace.

Nice To Haves

  • Experience with Salesforce.

Responsibilities

  • Develop and execute a territory outreach plan targeting 5% chapter membership growth and 10% volunteer workforce growth, with measurable monthly targets.
  • Use events, partners, social media, and direct outreach to support membership and volunteer growth.
  • Provide outreach and operational support for Nourish the Service events.
  • Create event promotional materials, including flyers and social media graphics and captions.
  • Manage volunteer recruitment, prepare day-of event run sheets, and record member attendance in Salesforce.
  • Host or attend at least two Coffee Connect events per month in the assigned territory.
  • Promote Coffee Connect events online, confirm volunteer hosts, and promptly record attendance data.
  • Draft and schedule at least two social media posts each week across chapter channels using Meta Business Suite, focusing on membership growth and upcoming events.
  • Maintain complete, up-to-date interaction logs in Salesforce in accordance with BSF standards.
  • Submit weekly summaries of community outreach activities.
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