Volunteer and Community Engagement Coordinator

Lutheran Family Services Rocky Mountains

18d

About The Position

The Volunteer & Community Engagement Coordinator leads and oversees volunteer and community engagement programming, ensuring the consistent, effective, and mission-aligned involvement of volunteers and community partners in refugee resettlement services. This position is responsible for volunteer recruitment, training, program coordination, and data tracking, as well as the ongoing support and engagement of volunteers, interns, and service learners. The coordinator manages cultural mentoring and co-sponsorship programming, ensuring appropriate matching, communication, and alignment with client needs and program goals. The role also plans and executes community events and outreach strategies that increase awareness and participation in resettlement efforts. Additionally, the Coordinator builds and maintains strong relationships with community organizations, faith-based groups, and internal staff to enhance collaboration and expand program impact.

Requirements

• Ability to proactively engage, educate, and build trust with diverse community stakeholders.
• Demonstrated ability to recruit, screen, train, schedule, and retain volunteers, interns, and service learners.
• Skilled in aligning volunteer capacity with program needs and maintaining positive, structured engagement.
• Strong cultural humility and the ability to work effectively with individuals from diverse cultural, linguistic, and socioeconomic backgrounds.
• Ability to foster inclusive environments that support refugee and immigrant communities.
• Confidence and effectiveness in public speaking, leading trainings, and facilitating group learning experiences.
• Ability to develop training materials and deliver both introductory and ongoing education.
• Ability to manage multiple program components simultaneously.
• Skilled in coordinating logistics, tracking participation, and ensuring program goals are met.
• Experience planning and executing events of varying scale.
• Ability to manage details, coordinate stakeholders, and create meaningful engagement opportunities.
• Proven ability to build and sustain collaborative relationships with internal staff, external partners, and institutions.
• Skilled in navigating competing needs, addressing challenges, and ensuring alignment across stakeholders.
• Strong organizational skills with the ability to manage competing priorities in a fast-paced environment.
• Experience using databases or tracking systems, maintaining accurate records, and producing clear written communication.
• Demonstrates initiative and accountability by actively looking for ways to strengthen services by supporting staff and improving systems.
• Applies culturally responsive and trauma-informed approaches when working with diverse clients, staff, and partners.
• Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Builds trust and effective working relationships with coworkers, clients and community partners.
• Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Understanding written sentences and paragraphs in work-related documents.
• Communicates clearly and effectively with a range of audiences.
• Ability to use databases and Microsoft Office applications (word, excel, and outlook) to manage program data and support reporting and compliance requirements.
• Must maintain a valid driver's license and carry personal auto liability insurance at the level of $100,000/300,000/100,000.
• Frequent regional travel.
• May be required to transport clients in personal vehicle.
• Bachelor's degree (B.A.) from a four-year college or university and two years related experience preferred; Candidates with two to four years of transferable work/volunteer experience may be considered.

Nice To Haves

• Two years related experience preferred
• Candidates with two to four years of transferable work/volunteer experience may be considered

Responsibilities

• Leads and oversees volunteer and community engagement programming.
• Ensures consistent, effective, and mission-aligned involvement of volunteers and community partners.
• Responsible for volunteer recruitment, training, program coordination, and data tracking.
• Provides ongoing support and engagement of volunteers, interns, and service learners.
• Manages cultural mentoring and co-sponsorship programming, ensuring appropriate matching, communication, and alignment with client needs and program goals.
• Plans and executes community events and outreach strategies.
• Builds and maintains strong relationships with community organizations, faith-based groups, and internal staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 101-250 employees