Voice Network Systems Engineer

Air Methods • Omaha, NE

4d

About The Position

The Voice Network Systems Engineer manages and supports technical infrastructure used to communicate with Air Methods’ aircraft and personnel. Systems include conventional and trunked radio systems, dispatch console systems, recording equipment, PBX, related hardware and software, and cable plant. The role supports communications-related software applications, coordinates with vendors, and manages deployment and implementation projects with internal and external stakeholders. The position has no supervisory responsibilities. Regular scheduled attendance, on-call rotations, and occasional after-hours work are required. Travel is less than 10%.

Requirements

• Two-year degree in a technical subject or equivalent work experience.
• Five or more years of experience with two-way radio system design and implementation, such as amateur, EMS, fire, or police systems.
• Experience with console communication systems.
• Troubleshooting experience.
• Experience managing small to medium projects.
• Extensive understanding of two-way radio systems, base stations, repeaters, antenna systems, and remote control methods.
• Knowledge of telecom circuits and dispatch console systems.
• Understanding of FCC licensing requirements.
• Solid project management skills, including effective written and verbal communication.
• Detail-oriented, with strong follow-through and ability to work in a high-profile, complex environment.
• Good computer skills, including basic networking.
• Familiarity with virtual server environments, such as VxRail.
• Experience performing System Administrator functions on Windows servers.
• Familiarity with Linux operations, especially Debian and SLES.
• Appropriate home internet service to allow working from home.
• Good understanding of Windows and Microsoft Office products.
• Regular scheduled attendance, including on-call rotations and occasional after-hours work.

Responsibilities

• Manage and support radio systems, console equipment, disaster recovery equipment, PBX, and related systems used to communicate with emergency medical services aircraft and personnel.
• Support communications-related software applications, including configuration and troubleshooting.
• Interface with telecom, radio system, and console vendors to troubleshoot system problems.
• Manage deployment projects and communicate with Information Services, flight program and regional management, communications center management, and other constituents.
• Perform project management duties, including system specification and design, budgeting, interfacing with internal and external personnel, and implementation.
• Identify new radio network designs to increase service levels and reduce costs.
• Maintain FCC licensing and documentation.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree