Voice Network Systems Engineer

Air Methods • Omaha, NE

2d

About The Position

The Voice Network Systems Engineer manages and supports the technical infrastructure used to communicate with Air Methods’ aircraft and personnel. This includes conventional and trunked radio systems, dispatch console systems, recording equipment, PBX systems, and related hardware, software, and cable plant. The role supports communications-related software applications and works with vendors and internal stakeholders to troubleshoot issues and implement system projects. The position has no supervisory responsibilities. Regular attendance, on-call rotations, and occasional after-hours work are required. Travel is less than 10%.

Requirements

• Two-year degree in a technical subject or equivalent work experience.
• Five or more years of experience designing and implementing two-way radio systems, such as amateur, EMS, fire, or police systems.
• Experience with console communication systems.
• Troubleshooting experience.
• Experience managing small to medium projects.
• Extensive understanding of two-way radio systems, base stations, repeaters, antenna systems, and remote control methods.
• Knowledge of telecommunications circuits and dispatch console systems.
• Understanding of FCC licensing requirements.
• Solid project management skills, including effective written and verbal communication.
• Detail-oriented, with strong follow-through and ability to work in a high-profile, complex environment.
• Good computer skills, including basic networking.
• Experience performing system administrator functions on Windows servers.
• Good understanding of Windows and Microsoft Office products.
• Appropriate home internet service to allow working from home.

Nice To Haves

• Familiarity with virtual server environments, such as VxRail.
• Familiarity with Linux operations, especially Debian and SLES.

Responsibilities

• Manage and support radio systems, console equipment, disaster recovery equipment, PBX, and related systems used to communicate with emergency medical services aircraft and personnel.
• Support communications-related software applications, including configuration and troubleshooting.
• Interface with telecommunications, radio system, and console vendors to troubleshoot system problems.
• Manage deployment projects and communicate with Information Services, flight program and regional management, communications center management, and other constituents.
• Perform project management duties, including system specification and design, budgeting, coordination with internal and external personnel, and implementation.
• Identify new radio network designs to increase service levels and reduce costs.
• Maintain FCC licensing and documentation.
• Participate in on-call rotations and occasionally work after hours.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree