Vocational Services Case Manager - Employment & Skill Development

The Arc of Ocean County•Lakewood, NJ

1d•Onsite

About The Position

The Arc of Ocean County is seeking a Vocational Services Case Manager for its Vocational Services department in Lakewood, New Jersey. This full-time, hourly, non-exempt position coordinates vocational services for adults with intellectual and developmental disabilities, helping participants strengthen employment skills, explore career opportunities, and work toward greater independence. The role combines person-centered case management with direct participant support, service planning, documentation, and collaboration with families, employers, funding agencies, and community partners. The Case Manager develops, implements, and maintains individualized service and rehabilitation plans, establishes measurable vocational goals, provides case management and individualized assistance, monitors progress, and updates plans as appropriate. The position also provides instruction in employment preparation, career exploration, job-related and practical life skills, and direct support in vocational programs, community worksites, and employment settings. Additional work includes coordinating intake, assessments, eligibility reviews, program transitions, and employment opportunities; contributing to program development and quality processes; preparing required reports; and maintaining compliance with agency and oversight requirements. The role involves both administrative coordination and direct interaction with participants. The schedule is Monday through Friday, 8:00 AM to 4:00 PM. Compensation is $23.70 per hour.

Requirements

Bachelor’s degree in Human Services, Special Education, Psychology, Social Work, or a related field.
At least one year of supervisory experience working with individuals with intellectual or developmental disabilities.
Strong leadership, case management, organizational, and communication skills.
Ability to supervise participants effectively while managing multiple assignments and deadlines.
Ability to exercise independent judgment and collaborate with interdisciplinary teams.
Strong attention to detail in preparing service plans, participant documentation, and reports.
Ability to work in office environments, vocational programs, and community-based employment settings.
Valid New Jersey driver’s license in good standing, with no more than five motor vehicle points.
Successful completion of required pre-employment criminal history, Central Registry, and CARI screenings, as well as applicable drug testing.
Completion of required Division of Developmental Disabilities pre-service training.
Maintain CPR and First Aid certifications as required.

Responsibilities

Create, implement, and maintain Individualized Service Plans, Rehabilitation Plans, and other person-centered planning documents.
Establish measurable vocational objectives based on participants’ interests, abilities, and support needs.
Provide ongoing case management, supervision, coaching, and individualized assistance to assigned participants.
Evaluate participant progress and recommend modifications to service plans.
Maintain participant files, case notes, service records, and other required documentation.
Prepare monthly, quarterly, annual, and other reports according to agency procedures and funding requirements.
Provide individualized instruction in employment preparation, career exploration, job-related skills, and practical life skills.
Assist participants in identifying vocational programs, community employment opportunities, and potential self-employment options.
Provide direct supervision and support in vocational programs, community worksites, and employment environments.
Identify and implement reasonable workplace accommodations, task modifications, and individualized strategies.
Provide counseling, crisis intervention, and problem-solving assistance when needed.
Model appropriate workplace conduct and encourage self-advocacy, independence, and community involvement.
Facilitate participant intake, assessments, evaluations, and eligibility reviews.
Monitor continued eligibility for vocational services and assess changing participant needs.
Coordinate program transfers and transitions to other services or employment settings.
Participate in production floor time studies and quality assurance processes.
Help identify community employment opportunities and support vocational program development.
Contribute to grant-related projects and program expansion initiatives as assigned.
Build working relationships with participants, families, employers, residential providers, and community organizations.
Communicate with funding agencies and interdisciplinary team members to coordinate vocational supports.
Participate in program audits, licensing inspections, quality reviews, and continuous improvement activities.
Prepare and submit Unusual Incident Reports, General Event Reports, and other required reports within established timelines.
Maintain compliance with agency policies and standards established by CARF, DDD, DVRS, DCF, DOE, DOL, and other relevant oversight or funding agencies.