Vocational Floor Coordinator

We Do Life...Together • Naugatuck, CT

2d • $20 - $24 • Onsite

About The Position

The Vocational Floor Coordinator provides day-to-day leadership and operational support for WDLT’s vocational programs. Working alongside Direct Support Professionals and the Vocational Program Manager, this role helps ensure individuals receive safe, high-quality, person-centered services and staff have the guidance needed to succeed. The position combines leadership responsibilities with direct support on the program floor when operational needs require.

The coordinator supports daily program operations and quality, monitors staffing assignments and support ratios, observes activities, coaches staff, and helps ensure vocational activities and community opportunities align with each individual’s goals and individualized plan. The role also supports staff onboarding and development, scheduling and timekeeping processes, accurate and timely documentation, compliance with agency policies and DDS requirements, and collaboration across program teams. The position participates in individual planning and interdisciplinary meetings and attends required trainings, leadership meetings, and professional development opportunities.

Requirements

• High school diploma or GED.
• Previous experience working with individuals with intellectual or developmental disabilities.
• Strong leadership and coaching abilities.
• Excellent organizational and time-management skills.
• Ability to prioritize multiple responsibilities in a fast-paced environment.
• Strong verbal and written communication skills.
• Professional judgment and sound problem-solving abilities.
• Proficiency with Microsoft 365 applications, including Outlook, Word, Excel, and SharePoint.
• Ability to work independently while fostering strong teamwork.
• Commitment to person-centered services and continuous improvement.
• Ability to stand, walk, and move throughout the program for extended periods.
• Ability to occasionally lift up to 25 pounds and assist individuals during daily activities.
• Ability to work in office and program environments throughout the day.
• Valid driver’s license with a safe driving record.
• Reliable personal vehicle for travel between program locations.
• Successful completion of all required background checks.
• Maintain required certifications throughout employment.
• Complete DDS Medication Administration Certification within the first six months of employment.
• CPR certification.
• Physical and Psychological Management Training (PMT).
• Human Rights and Abuse/Neglect Training.
• Other DDS-mandated annual training.

Nice To Haves

• Previous leadership, mentoring, or supervisory experience.
• Experience working in a vocational or day program setting.
• Experience using Therap, Paycom, EVV/Sandata, WebResDay, or similar human service software.

Responsibilities

• Support the daily operation of vocational programs to provide safe, engaging, person-centered services.
• Monitor daily staffing assignments to maintain appropriate support ratios.
• Ensure activities, work experiences, and community opportunities align with individuals’ goals and individualized plans.
• Observe program activities and coach staff to remain actively engaged with the individuals they support.
• Communicate operational concerns and recommendations to the Vocational Program Manager.
• Maintain compliance with agency policies, DDS regulations, and quality standards.
• Provide day-to-day leadership, coaching, and guidance to Direct Support Professionals.
• Assist with onboarding, orientation, and training for new employees.
• Train staff on vocational activities, job responsibilities, documentation expectations, and agency procedures.
• Promote a collaborative, positive work environment focused on continuous improvement.
• Support scheduling, attendance, and timekeeping processes using agency systems.
• Ensure required documentation is accurate and completed on time using Therap and other agency systems.
• Review documentation for completeness and coach staff on needed corrections.
• Participate in Individual Plan meetings, biannual reviews, and other interdisciplinary meetings.
• Prepare reports and documentation supporting DDS compliance and agency standards.
• Collaborate with the Training and Support Program Coordinator to strengthen documentation quality.
• Partner with managers, clinicians, and administrative staff to support high-quality services.
• Develop an understanding of how WDLT departments contribute to individual success.
• Attend required trainings, leadership meetings, and professional development opportunities.
• Provide direct support on the program floor when operational needs require.
• Perform other duties as assigned.

Benefits

• Medical coverage (PPO or HSA plan) with premium sharing for eligible full-time employees.
• Prescription drug coverage included with medical coverage; part-time eligibility may apply under ACA rules.
• Employee-paid dental plan option.
• Employee-paid vision plan option.
• Company-paid life and AD&D coverage of $10,000.
• Employee Assistance Program available 24/7/365.
• 401(k) retirement plan, with possible profit sharing.
• Optional employee-paid supplemental coverage, including life, short-term disability, hospital indemnity, accident, and critical illness coverage.
• Competitive hourly pay based on experience and performance.
• Opportunities to grow into expanded leadership roles.
• Ongoing professional development and leadership training.
• Collaborative team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED