Sales Floor Coordinator

TJX•Morehead City, NC

3d•Onsite

About The Position

The Sales Floor Coordinator is responsible for executing receiving and merchandising standards, helping Associates process merchandise efficiently and effectively as a team, and ensuring an excellent customer experience. The role includes engaging with customers, maintaining a clean and organized store, and role-modeling exceptional customer service. The Coordinator orchestrates truck delivery and merchandise processing, trains and mentors Associates on merchandising and processing principles, monitors team productivity, and coordinates priorities and progress with management and other Associates. The position also supports store safety, compliance, shrink reduction, credit and loyalty programs, and the store’s organizational and recovery standards.

Requirements

Able to work a flexible schedule, including nights and weekends.
Superior communication and organizational skills, with attention to detail.
Capable of multitasking.
Able to respond appropriately to changes in direction or unexpected situations.
Able to work effectively as a team player with peers and supervisors.
Capable of lifting heavy objects with or without reasonable accommodation.
Able to train others.
One year of retail experience.
Six months of leadership experience.

Responsibilities

Create positive internal and external customer experiences and role-model exceptional customer service.
Promote a culture of honesty and integrity and maintain confidentiality.
Orchestrate truck delivery and prioritize processing merchandise onto the sales floor.
Train and mentor Associates on established merchandising and processing principles.
Ensure merchandise is properly tagged, hung, secured, and coded.
Communicate with the Coordinator on Duty to support efficient flow of goods to the sales floor.
Ensure Associates complete tasks according to the store plan and reprioritize as needed.
Monitor team productivity and coach Associates as necessary.
Organize and rotate back stock for easy replenishment.
Maintain merchandising philosophy and signage standards.
Maintain organizational, cleanliness, and recovery standards in the backroom.
Ensure compliance with recycling and, where applicable, hazardous waste programs.
Communicate priorities accurately and effectively with management and Associates and provide progress updates.
Provide and accept recognition and constructive feedback.
Partner with Management on Associate training needs.
Ensure adherence to labor laws, policies, and procedures.
Promote credit and loyalty programs.
Support and participate in store shrink reduction goals and programs.
Promote safety awareness and maintain a safe environment.
Perform other duties as assigned.

Benefits

Associate discount
Employee assistance program (EAP)
Smoking cessation assistance
Bereavement benefit
401(k) associate contributions
Child care and cell phone discounts
Pet and legal insurance
Credit union
Referral bonuses
401(k) match for those meeting service or hours requirements
Medical, dental, and vision coverage for those meeting service or hours requirements
Health savings account (HSA) for those meeting service or hours requirements
Health care flexible spending account (FSA) for those meeting service or hours requirements
Life insurance for those meeting service or hours requirements
Short- and long-term disability for those meeting service or hours requirements
Paid parental leave for those meeting service or hours requirements
Paid holidays, vacation, and sick time for those meeting service or hours requirements
Auto and home insurance discounts
Scholarship program
Adoption assistance