Production Floor Coordinator – Intermediate

Iconma Portal•Gloucester, MA

About The Position

The Production Floor Coordinator is a hybrid Technical Trainer and Success Coach who delivers instructor-led onboarding for assemblers, technicians, and logistics employees, with a primary emphasis on Workmanship Standards. The role manages classroom and laboratory learning, maintains technical and instructional readiness, and supports the transfer of learning to the manufacturing floor. As a trainer, the coordinator delivers approved onboarding courses, prepares classrooms and labs, maintains required course and instructor qualifications, supports training-material updates, and keeps accurate training records. The role works with Engineering, Manufacturing, Logistics, Quality, Safety, business-unit subject matter experts, and GMTI to keep instruction aligned with current approved procedures and business needs. As a Success Coach, the coordinator observes employee work, provides timely feedback, identifies skill gaps, and partners with line leads and supervisors on practical development plans. The coordinator reinforces safety, quality, standard work, and 6S practices, supports new hires during their first twelve weeks on the manufacturing floor, and promptly escalates safety, quality, or documentation concerns. Product build or test activities may be supported when the employee is qualified and business needs warrant.

Requirements

Associate degree or equivalent combination of relevant technical education, training, and manufacturing experience.
Three to five years of relevant experience in manufacturing, technical training, on-the-job training, production support, or a closely related field.
Demonstrated experience working in an industrial manufacturing environment.
Working knowledge of workmanship, standard work, safety, and quality practices in a manufacturing setting.
Ability to deliver instructor-led technical training and hands-on demonstrations to adult learners.
Ability to observe work objectively, provide constructive coaching, identify skill gaps, and communicate concerns through appropriate channels.
Strong verbal, written, interpersonal, and presentation skills, including the ability to explain technical information in straightforward language.
Ability to use standard digital productivity, learning, documentation, and reporting tools required by the assignment.
Ability to work independently within defined procedures, exercise sound judgment, and collaborate across functions.

Nice To Haves

Cleanroom experience.
Experience delivering Workmanship Standards, assembly, test, logistics, safety, quality, or related manufacturing training.
Experience with instructional design, course maintenance, job aids, OJT programs, learner assessment, or train-the-trainer activities.
Experience with instructional Manufacturing Execution System environments, On-the-Job qualification or certification systems, or comparable systems used to manage standard work, coaching, or qualification activities.
Familiarity with semiconductor equipment manufacturing, including vacuum component installation, complex electromechanical assembly, or technology-enabled production environments.
Experience applying Lean, 6S, or continuous-improvement practices.

Responsibilities

Deliver standard and moderately customized Workmanship Standards and related onboarding courses using approved materials, demonstrations, hands-on practice, and knowledge checks.
Manage classroom and laboratory activities to meet course objectives, safety requirements, and learner participation expectations.
Explain technical information clearly to employees with varied experience levels and adapt facilitation methods while preserving approved standards and procedures.
Maintain the technical knowledge, instructor qualifications, and course certifications required for assigned content; support learner or instructor certification when authorized.
Prepare classrooms, labs, tools, equipment, and training systems for instruction, verify readiness, and escalate safety, maintenance, or documentation concerns.
Create, revise, or augment training materials, job aids, and teaching media with GMTI guidance and input from relevant subject matter experts.
Observe technical work, interview knowledgeable personnel, and review technical documentation to understand operating procedures, production sequence, and workmanship requirements.
Recommend updates to published training materials and Best Known Methods through approved review processes when gaps, changes, or opportunities are identified.
Communicate with business partners to obtain current product and process information and represent GMTI in routine working sessions related to assigned training.
Maintain accurate training records and provide concise status, learner-progress, and issue reporting using approved systems and processes.
Provide structured on-the-floor coaching and on-the-job learning support to new hires as they apply standard procedures, Workmanship Standards, and safety expectations.
Observe employee performance against approved standard work, provide specific and timely feedback, and reinforce safe, high-quality execution without taking over line leadership accountability.
Identify skill gaps and training needs using approved on-the-job and assessment methods.
Partner with line leads and supervisors to develop practical training and coaching plans that support skill development and time to contribution during new hires’ first twelve weeks on the manufacturing floor.
Conduct and document workmanship observations, identify recurring themes or trends, and communicate them through approved channels to GMTI and Operations stakeholders.
Reinforce 6S practices and recommend Best Known Practices that improve safety, quality, flow, and workplace efficiency.
Coach across multiple business units as assigned, maintain tact and diplomacy, and promptly escalate safety, quality, or documentation issues.
Support product build or test activities within demonstrated qualifications when business needs warrant and the work supports learning or operational continuity.