Vocational Coordinator of Services

DEVELOPMENTAL DISABILITY CENTER OF•Omaha, NE

2d•$55,000 - $60,000•Onsite

About The Position

The Vocational Coordinator of Services provides instruction, support, and supervision to an assigned staff team to help ensure the health and safety of people receiving services at home, at work, and in the community. The role also supports staff development and engagement. The Coordinator reports to the Director of . The position is full-time, based in Omaha, Nebraska, with a day shift and no travel percentage listed. The stated salary range is $55,000–$60,000 per year. The Coordinator leads and supports staff, establishes performance expectations, coaches employees, and helps maintain a strong organizational culture. The role coordinates staff scheduling, hiring and onboarding, training, service-hour tracking and billing, and communication with leadership. It also oversees medication management and supports implementation of behavioral plans, timely documentation, emergency response, and coordination of clients’ medical appointments and transportation. The position supports people receiving services with benefits and personal-finance matters, housing, public assistance, and tax assistance. The Coordinator works shifts according to an established schedule and must be flexible to work outside scheduled shift parameters based on business needs. Other duties may be assigned by supervisory personnel.

Requirements

Bachelor’s degree in education, psychology, social work, sociology, human services, or a related field.
Professional experience in services or programs for people with intellectual or other developmental disabilities.
At least 2 years of experience working in human services, preferably with adults or children with disabilities.
At least 1 year of prior supervisory experience.
Knowledge of current community-based services for people with intellectual disabilities and other services for people with developmental disabilities.
Knowledge of person-centered program planning, normalization, habilitation services, positive behavioral supports, and applicable statutes and regulations.
Ability to assess needs, evaluate assessments, determine eligibility, develop and assess individual program plans and individual family support plans, and mobilize resources.
Ability to communicate effectively and develop working relationships with people with intellectual or developmental disabilities, their families, interdisciplinary team members, and agency representatives.
Ability to analyze behavioral data, conduct formal assessments, monitor services, apply agency and program rules and procedures, and organize and evaluate program or operational data.
Ability to follow and lead by example in support of the company’s mission and values and to seek opportunities to enhance quality of life.
Negative response from the criminal repository.
Must be at least 21 years old.
If driving is required during work time, must have a valid driver’s license, proof of registration, and an insurable driving record.
Basic fluency in oral and written English.

Nice To Haves

Experience with habilitation, program writing, program implementation, assessments, and team facilitation.
Experience working with individuals with disabilities.
Experience with Word, Excel, Outlook, and Therap.
State-required training and/or certifications.

Responsibilities

Lead and supervise an assigned team of staff supporting people served, and ensure that their goals are implemented.
Set high standards for staff conduct and job performance, lead by example, and build trust and partnership with employees.
Assign and direct work, evaluate performance, coach employees, and hold staff accountable.
Conduct staff meetings and one-on-one employee meetings.
Develop or support direct-care staff schedules, communicate schedule needs and changes, and arrange replacements.
Track and bill direct service hours, ensuring accuracy, efficiency, and cost effectiveness.
Assist with hiring, coordinate and conduct onboarding, and participate in ongoing training through staff and small-group meetings.
Maintain open communication and keep leadership informed about client and staff support needs.
Coordinate scheduling and transportation for clients’ medical appointments.
Supervise medication management and oversee implementation of medication management plans.
Support staff in implementing behavioral plans.
Ensure timely documentation of client interactions and interventions, including progress notes, incident reports, and communication logs.
Respond to emergencies and provide emergency intervention for people receiving supports.
Ensure assistance with Social Security matters, including work incentives, wage reporting, benefits counseling, and personal-finance management as needed and desired.
Support people served in finding and securing desired housing, including landlord advocacy, moving arrangements, and support for people who wish to purchase homes.
Ensure assistance with applications for and maintenance of low-income supports, including housing support, food stamps, and energy assistance; assist with tax reporting or securing tax assistance.
Work shifts according to an established schedule and remain flexible to work outside shift parameters based on business needs.
Perform other duties as assigned by supervisory personnel.