VMI Coordinator

Border States•Kansas City, KS

3d•Onsite

About The Position

The VMI Coordinator coordinates Vendor Managed Inventory (VMI) programs for Border States customers, supporting effective implementation and quality processes for customer-specific services. The role coordinates VMI warehouses, job boxes, job trailers, and vending machines; maintains inventory levels; and supports inventory processes, order fulfillment, deliveries, and customer service. The coordinator uses SAP and related systems to help ensure warehouse and delivery operations are efficient and accurate. The position works with customers, branch staff, sales and marketing teams, and corporate personnel to implement and maintain VMI programs, manage orders and inquiries, address billing issues, and contribute to sales and gross profit objectives. It also supports product evaluations, inventory management, pricing development, reporting, customer labels, and the mapping of SAP data to customer material numbers and descriptions. The role performs Warehouse Associate duties and helps maintain VMI equipment and facilities in a safe, secure, and orderly condition. The position is located in Kansas City, Missouri. Border States is an employee-owned electrical supply distributor serving construction, industrial, and utility industries. The company describes its employee-owners as empowered to make decisions and focused on responsive, quality customer service.

Requirements

Minimum of a two-year business or trade degree, or equivalent work experience.
Ability to read, write, and speak English.
Excellent interpersonal, written, verbal communication, and reading skills.
Ability to effectively plan and organize.
Strong customer service skills, including being competent, accurate, responsive, and engaged.

Nice To Haves

At least two years of prior warehouse distribution and/or city desk experience is preferred.
Knowledge of electrical products or systems is preferred.
A valid driver’s license may be required depending on job duties; applicants without a driver’s license may still be considered.
Prior forklift operating experience is preferred.
Working knowledge of Windows PCs, Microsoft Office (Excel and Word), the internet, email, SAP software, SupplyTrax, and Secura Stock software is preferred.

Responsibilities

Coordinate the VMI program and work with customers and branch staff on program additions, changes, and deletions.
Work with customers to transition inventories and implement approved VMI programs.
Document and communicate VMI projects and processes using project management tools.
Maintain minimum and maximum inventory levels and monitor VMI performance against customer goals.
Promote customer service through teamwork with Account Managers.
Coordinate VMI warehouses, job boxes, job trailers, and vending machines.
Maintain VMI warehouse equipment and vehicles and support their safe operation in accordance with applicable Border States, vendor, and government standards.
Perform SAP functions to help ensure efficient and accurate warehouse and delivery operations.
Coordinate activities associated with the inventory process.
Communicate with internal and external customers about orders, inventory, and deliveries.
Work with sales and marketing staff to help meet and exceed branch sales and gross profit objectives.
Obtain orders and perform customer service and sales support, including order entry, expediting, pricing, returns, delivery coordination, and follow-up on inquiries as required.
Provide timely follow-up on customer technical inquiries and requests.
Participate in marketing and selling Border States products and services.
Provide responsive, quality service to meet or exceed customer expectations.
Share customer needs and concerns with Border States personnel, including those involving pricing, inventory, products, competition, and procedures.
Work with customer, branch, and corporate personnel to achieve successful results.
Ensure order processes for standard orders and consignment processing.
Enter internal and external consignment field data and target quantities.
Perform Warehouse Associate duties.
Support the security and maintenance of VMI warehouse buildings and grounds, job boxes, job trailers, and vending machines so property remains neat and safe.
Establish barcode setup and labeling for customer inventory and create customer labels.
Develop recovery and cross-reference of SAP data to customer material numbers and descriptions.
Maintain Open Order Reports, Billing Block Reports, and other required reports consistently.
Perform other duties as assigned by a supervisor or designee.