VMI Coordinator

Border States • Kansas City, MO

5d • Onsite

About The Position

The VMI Coordinator coordinates Border States’ Vendor Managed Inventory (VMI) programs for customers, ensuring effective implementation and quality processes tailored to customer needs. The role coordinates VMI warehouses, job boxes, job trailers, and vending machines, and manages related inventory activities. It works with customers, branch staff, and corporate personnel to transition inventories, implement and maintain programs, support customer orders and deliveries, and resolve billing or technical inquiries.

The coordinator performs SAP functions and uses project management tools to support accurate warehouse operations, inventory control, documentation, and deliveries. The position also contributes to customer service, sales and marketing efforts, and branch sales and gross profit objectives. It includes warehouse associate duties and responsibility for safe operation and maintenance of VMI equipment and vehicles. The job is located in Kansas City, Missouri.

Requirements

• Minimum of a two-year business or trade degree, or equivalent work experience.
• Ability to read, write, and speak English.
• Excellent interpersonal, written and verbal communication, and reading skills.
• Ability to effectively plan and organize.
• Excellent customer service skills, including competence, accuracy, responsiveness, and engagement.

Nice To Haves

• At least two years of prior warehouse distribution and/or city desk experience is preferred.
• Good knowledge of electrical products or systems is preferred.
• A valid driver’s license may be required depending on job duties; applicants without one may still be considered.
• Prior forklift operating experience is preferred.
• Working knowledge of Windows PCs, Microsoft Office (Excel and Word), internet, email, SAP software, SupplyTrax, and Secura Stock software is preferred.

Responsibilities

• Coordinate the VMI program and its implementation, including inventory transitions following proposal approval.
• Coordinate additions, changes, and deletions to VMI programs with customers and branch staff.
• Ensure accurate communication, follow-through, and documentation of VMI projects and processes using project management tools.
• Maintain minimum and maximum inventory levels and monitor VMI performance against customer goals.
• Promote customer service through teamwork with Account Managers and coordinate VMI warehouses, job boxes, job trailers, and vending machines.
• Maintain and ensure the safe operation of VMI warehouse equipment and vehicles in accordance with Border States, vendor, and government standards.
• Perform SAP functions to support efficient and accurate warehouse operations and deliveries, and coordinate inventory processes.
• Communicate with internal and external customers regarding orders, inventory, deliveries, and related matters.
• Work with sales and marketing staff to meet or exceed branch sales and gross profit objectives.
• Obtain orders and provide customer service, including order entry, expediting, pricing, returns, delivery coordination, and follow-up on inquiries as required.
• Provide timely follow-up on technical inquiries and requests, participate in marketing and sales of products and services, and provide responsive service to customers.
• Provide Border States personnel with input on customer needs or concerns involving pricing, inventory, products, competition, and procedures.
• Coordinate with customers, branch staff, and corporate personnel to achieve successful results.
• Ensure processing of standard orders and consignment orders; enter internal and external consignment field data and target quantities.
• Perform the duties of a Warehouse Associate.
• Maintain the security and upkeep of the VMI warehouse, job boxes, job trailers, and vending machines so the property is neat and safe.
• Set up barcodes and labels for customer inventory and create customer labels.
• Develop recovery and cross-reference of SAP data to customer material numbers and descriptions.
• Maintain Open Order Reports, Billing Block Reports, and other necessary reports consistently.
• Perform other duties as assigned by a supervisor or designee.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Flexible spending account
• Disability benefits
• 401(k) retirement plan
• Life insurance
• Employee assistance program
• Paid holidays
• Paid volunteer time
• Personal leave time
• Bonuses upon achievement of branch and company goals
• Employee Stock Ownership Plan (ESOP)

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree