Visual Merchandiser - Branson Landing

H&M•Branson, MO

11d

About The Position

As a Visual Merchandiser at H&M, you create an inspiring, elevated, and consistent customer experience by implementing the store’s visual standards and commercial guidelines. You execute visual, commercial, and styling curation for the store, using fashion-trend and competitor awareness to inform, coach, upskill, and develop colleagues. The role combines customer experience, sales and profit priorities, fashion and trend awareness, team development, and visual and commercial execution. You plan and adapt your workload with Store Management and the Area Visual Manager, carry out campaigns and sale activities to brand standards, monitor sales reports and opportunities, and help the team meet customer satisfaction, sales, and store goals. You share current fashion and commercial information, coach colleagues, support onboarding and training, and maintain consistent visual and operational practices. The position also involves styling and product presentation based on commercial calendars, allocations, activation plans, trends, mood boards, and visual guidelines. You maintain windows, store layout, signage, navigation, lighting coordination, display forms, fixtures, and activity materials, while keeping the sales floor and back of house clean, organized, and safe. Display forms and interior materials are to be cared for with sustainability in mind. The posted expected base salary range is $18.60–$21.39 per hour. The role is non-exempt and hourly.

Requirements

Experience being solution-focused to improve product presentation and commercial execution in a store.
Good knowledge of visual, commercial, and operational best practices, routines, and tools.
Ability to manage, follow up, and act on the selling equation and weekly sales reports.
Curiosity and creativity, with a proactive, solution-focused, and flexible approach.
Effective communication skills and ability to achieve results cross-functionally.
Fashion interests and leadership skills, with the ability to apply visual and commercial experience in a dynamic environment.

Responsibilities

Contribute to the store’s OMNI customer experience through visual and commercial curation according to guidelines and represent the H&M brand positively in customer interactions.
Plan and organize workload according to the store activation plan, adapting to business needs with Store Management and the Area Visual Manager.
Launch and maintain global campaigns and sale activities on time and according to H&M brand standards.
Maintain garment care and stock levels, and provide allocation input to Store Management and Area teams.
Follow up on sales KPIs, identify visual and commercial opportunities, and collaborate with Store Management on actions to improve customer satisfaction and reach sales targets, store goals, and budget.
Follow store procedures, OMNI service best practices, operational routines, legal requirements, and communication practices.
Stay informed about fashion, trends, styles, products, brands, competitors, and relevant influencers; make time to develop trend awareness and styling and product-presentation knowledge.
Share seasonal changes, trends, visual and commercial information, and in-store communication with the store team; educate colleagues on price perception.
Coach and develop the store team’s visual and commercial skills and support daily routines and best practices to maintain presentation standards and customer service.
Develop talent, provide onboarding training to new colleagues, and organize and carry out visual and commercial upskilling.
Complete Visual Competencies and Commercial 4 All trainings based on regional and sales-market learning goals.
Support Sales Market and Area teams with expansion and store-project needs.
Execute visual and commercial curation and styling according to the commercial calendar, allocation, store activation plan, trends, mood boards, and guidelines.
Carry out sample-picking routines, including selecting stockroom garment quantities, accessories, and shoes to create clear trends and stories.
Execute window displays and styling according to guidelines.
Maintain commercial layouts and fixtures to support customer flow and effective trend-story placement.
Maintain a strong balance and upkeep of price signs in windows and throughout the store, following global strategy and Sales Market requirements.
Work with Facilities Management to ensure lighting works correctly and highlights products and display forms.
Maintain and care for display forms and interior materials, including fixtures and fittings, with sustainability in mind.
Work with the Area Visual Manager to maintain and update store navigation according to guidelines and store layout.
Ensure adequate quantities of sale and other activity materials, including POS materials, according to local routines.
Keep the sales floor and back of house clean, organized, and safe according to local security guidelines.

Benefits

Staff discount across H&M Group brands, including H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound.
H&M Incentive Program (HIP).
Medical, pharmacy, vision, and dental coverage.
Employee Assistance Program.
Vacation, wellness, holiday, and parental pay.
401(k).
Commuter benefits.
Health and dependent care flexible spending accounts.
Additional voluntary benefits.
Wellness and family support programs.
Paid leave programs and paid time off, including a community day to serve the local community.
Global development opportunities and access to a global talent community.
Colleague Resource Groups for community and networking.