About The Position

The Visual Merchandiser provides daily support to the management team by performing opening and closing routines and supervising store operations to help meet financial goals and deliver World-Class service. The role performs operational functions in the assigned Sales area to ensure the store meets company expectations. Responsibilities also include modeling effective selling behaviors, developing associates’ product knowledge and selling skills, and maintaining a respectful, inclusive workplace.

Requirements

  • Effective communication, organization, and leadership skills.
  • Ability to motivate and influence others through personal actions and example.
  • Ability to stand, walk, bend, climb, reach, and lift for extended periods throughout the workday.
  • Ability to remain mobile on the sales floor for extended periods.
  • Ability to lift and mobilize items up to 75 lbs. using appropriate equipment and safety techniques.
  • Full-time associates must have open availability to meet business needs.
  • Part-Time Flex associates must be available at least 15 hours per week, including two regularly scheduled weekend shifts (Saturday and Sunday) and two weekday shifts (Monday through Friday).
  • Part-Time Flex associates must be available for annual inventory and the entire holiday season (November and December).

Nice To Haves

  • 1–3 years of retail sales experience; shift supervision experience preferred.
  • 1–2 years of experience in home-related design, visual merchandising, or stockroom responsibilities preferred; specialty retail experience preferred but not required.

Responsibilities

  • Perform operational functions, including opening and closing the store, register functions, and back-office procedures.
  • Ensure the store meets visual, replenishment, cleanliness, safety, and back-of-house standards during manager-on-duty shifts.
  • Serve effectively as Selling Captain and role model sales generation and customer service, prioritizing the customer experience.
  • Use Selling Essentials and training resources to educate the team on products, improve selling skills, and achieve business goals.
  • Train and coach associates in selling, product knowledge, clienteling, and in-home services.
  • Maintain an environment where associates are treated fairly and with dignity and respect, consistent with the People First Philosophy.

Benefits

  • Discount on Williams-Sonoma, Inc. brands.
  • 401(k) plan and other investment opportunities.
  • Wellness program supporting physical, financial, and emotional health.
  • Paid vacations and holidays for full-time associates.
  • Health, dental, and vision insurance, including same-sex domestic partner benefits, for full-time associates.
  • Individual development plans and career pathing conversations.
  • Annual performance appraisals.
  • Cross-brand and cross-functional career opportunities.
  • Online learning opportunities through brand-specific resources and WSI University.
  • Leadership development opportunities.
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