Visual Merchandiser- Arden Fair

H&M Group•Sacramento, CA

2d•$21 - $24

About The Position

As a Visual Merchandiser at H&M, you contribute to an inspiring, elevated, and consistent customer experience by implementing visual standards and commercial excellence. You execute visual, commercial, and styling curation according to the store’s visual and commercial guidelines, using trend and competitor awareness to inform, coach, upskill, and develop colleagues. The role combines customer experience, sales and profit support, fashion and trend awareness, team development, and hands-on visual and commercial execution. You collaborate with Store Management, the Area Visual Manager, Facilities Management, and Sales Market and Area teams to deliver campaigns, maintain store presentation and routines, develop colleagues, and support business needs. The posted expected base salary range is $21.00–$24.34 per hour. The position is hourly and non-exempt.

Requirements

Curious and creative, with an ability to seek inspiration and be proactive, solution-focused, flexible, and an effective communicator across functions.
Fashion interests and leadership skills, with the ability to apply visual and commercial experience in a dynamic environment.
Experience using a solution-focused approach to improve product presentation and commercial execution in a store.
Good knowledge of visual, commercial, and operational best practices, routines, and tools.
Ability to manage, follow up, and act on the selling equation and weekly sales reports.

Responsibilities

Contribute to the total OMNI customer experience through visual and commercial curation according to guidelines, and represent the H&M brand positively in customer interactions.
Organize and plan workload according to the store activation plan, adapting to business needs with Store Management and the Area Visual Manager.
Launch and maintain global campaigns and sale activities on time according to H&M brand standards.
Ensure garment care and stock levels, and provide allocation input to Store Management and Area teams.
Follow up on sales KPIs, identify visual and commercial opportunities, and collaborate with Store Management on actions to improve customer satisfaction and achieve sales targets, store goals, and budget.
Follow procedures, OMNI service best practices, operational routines, legal requirements, and store communications.
Stay current with fashion trends, products, brands, competitors, and relevant influencers; use trend theory and mood boards to anticipate customer needs and improve the in-store experience.
Share fashion, seasonal, visual, commercial, and in-store communication information with store teams; coach and develop their visual and commercial skills.
Support daily routines and best practices to maintain consistent visual and commercial standards and customer service engagement.
Develop and coach talent, onboard new colleagues, and organize and carry out visual and commercial upskilling.
Complete Visual Competencies and Commercial 4 All trainings according to Regional and Sales Market learning and development goals.
Support Sales Market and Area teams with store expansion and project needs.
Execute store visual and commercial curation and styling based on the commercial calendar, allocation, activation plan, fashion trends, mood boards, and guidelines.
Carry out sample-picking routines, including selecting stockroom garments, accessories, and shoes to create clear trends and stories.
Execute window displays and styling according to guidelines, and maintain commercial layouts and fixtures to support customer flow and trend placement.
Maintain price signs in windows and throughout the store according to guidelines and requirements.
Work with Facilities Management to ensure lighting works correctly and highlights products and display forms.
Maintain and care for display forms, fixtures, fittings, and other interior materials with sustainability in mind.
Work with the Area Visual Manager to maintain current store navigation according to guidelines and store layout.
Ensure sufficient quantities of sale and other activity materials, including point-of-sale materials, according to local routines.
Keep the sales floor and back of house clean, organized, and safe according to local security guidelines.

Benefits

Staff discount across H&M Group brands, in stores and online.
H&M Incentive Program (HIP).
Medical, pharmacy, vision, and dental coverage.
Employee Assistance Program.
Vacation, wellness, holiday, and parental pay.
401(k).
Commuter benefits.
Health and dependent care flexible spending accounts.
Additional voluntary benefits.
Wellbeing and family support programs.
Paid leave and paid time off, including a community day to serve the local community.
Global development opportunities and access to a global talent community.
Colleague Resource Groups for community and networking opportunities.