Seasonal Personal Stylist, Arden Fair

Macy's•Sacramento, CA

2d•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. Whether on the sales floor or in the fitting room, you use warmth, product knowledge, and a personal approach to build trust, meet sales targets, and inspire customer loyalty. The role is focused on selling and customer engagement, not just cashiering, and includes helping keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. They welcome customers, build relationships through friendly conversations, and maintain a shoppable sales floor by merchandising merchandise, processing damages, testers, and vendor returns, updating signs and pricing, and supporting merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to meet daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities, work independently, and contribute to a team.
Ability to use electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours, lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Engage customers, understand their needs, and provide personalized product and service recommendations.
Use product knowledge and genuine hospitality to build customer relationships and inspire loyalty.
Work toward daily sales goals and contribute to individual and store results.
Review sales goals, new arrivals, top-selling items, trends, and promotions.
Keep the sales floor clean, organized, and ready for customers.
Merchandise new receipts, process damages and testers, select merchandise for vendor returns, update signs and pricing, and support merchandise moves.
Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
Collaborate with colleagues and support one another in serving customers and the community.

Benefits

Competitive pay and benefits
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice