Visual Manager - Georgetown
About The Position
The Visual Manager is a member of the store leadership team responsible for ALO’s visual and product strategy in the store. The role focuses on planning, product knowledge, reporting analysis, and visual execution to deliver efficient and effective visual merchandising and ensure the store is customer-ready at all times. The Visual Manager oversees operational and visual processes, maintains strong salesfloor standards informed by business performance data, and leads product presentation and merchandising. The role plans and executes visual direction within company expectations, budgets, and timelines, and uses reporting tools with management to identify and act on opportunities involving product placement, outfitting, and stock levels. As a business leader, the Visual Manager represents the business in meetings and conference calls with the General Manager, reviews budgets and business data, and contributes to planning. As a people leader, the role coaches and develops the Visual team, supports communication and succession planning, and creates schedules in partnership with the General Manager. The Visual Manager also oversees salesfloor deliverables and visual sets, works cross-functionally to support organizational goals and KPIs, and balances business needs with brand culture.
Requirements
- 3–5 years of retail or related industry leadership experience.
- Working knowledge of MS Office, including Word, Excel, and Outlook.
- Strong interpersonal and verbal and written communication skills.
- Ability to handle multiple tasks in a changing environment.
- Independent work ethic, time-management skills, and personal accountability.
- Ability to align with and embody ALO’s Guiding Principles.
- Requires constant movement in and around all areas of the store.
- Ability to lift, push, carry, or otherwise move up to 50 pounds.
- Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
- Ability to stand and move for an entire shift.
- Availability for opening, closing, and weekend shifts.
Responsibilities
- Oversee and support the execution of key operational and visual processes.
- Champion strong visual standards on the salesfloor using business performance data.
- Lead product presentation and merchandising, including product recovery, restocking, destocking, and visual merchandising changes in accordance with directives.
- Plan visual floor changes through payroll management and adapt visual support to business needs.
- Own visual direction from planning through execution while meeting company expectations, budgets, and timelines.
- Use reporting tools with management to identify business opportunities involving product placement, outfitting, and stock levels, and make changes as needed.
- Represent the business in meetings and conference calls in partnership with the General Manager.
- Review and monitor budgets, reporting, and business data with the General Manager, including metrics such as expenses and sell-through, and inform planning processes.
- Plan workflows for future business needs to protect optimal performance.
- Ensure the Visual team communicates ALO’s mission and guiding principles to visitors.
- Lead the team through accountability, regular coaching, talent development, and effective communication across the Operations and Visual team.
- Establish internal and external talent pipelines through succession planning and recruitment strategy.
- Write schedules that prioritize business strategy in partnership with the General Manager.
- Oversee salesfloor deliverables and KPI achievement while protecting operational efficiency and visual sets.
- Collaborate on and implement the General/Store Manager’s vision, working cross-functionally with business partners as directed to support organizational goals and visual and salesfloor KPIs.
- Navigate the organization while balancing business needs and brand culture.
Benefits
- ALO employee discount
- Free ALO Wellness Club membership with access to streaming fitness and yoga classes
- Medical, dental, and vision plan options
- Free virtual access to mental health providers
- New parent support for employees and dependents
- 401(k) with company matching
- Monthly Store Incentives
- Clothing allowance
- Free yoga classes at ALO Sanctuaries in select cities
- Commuter benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
