Visual Lead - Shop at Hudson Yards

ALO • New York, NY

5d • $24 - $28 • Onsite

About The Position

The Visual Lead is responsible for achieving store sales and maximizing profitability through visual merchandising in partnership with the Management Team. The role works closely with Operations and Visual Managers to initiate and delegate work and provide feedback that supports effective store operations. It involves constant movement throughout the store, including the sales floor and back of house. When not assisting guests, the Visual Lead takes initiative to complete other tasks that help keep the store clean, safe, inviting, and efficient.

The Visual Lead manages operational functions such as shipment, receiving and processing, reverse transfers, sales-floor recovery and replenishment, floor-set updates, and supply management. The role maintains strategic product presentation, plans and executes visual changes, uses reporting tools to identify opportunities, and partners with managers on budgets, inventory, expenses, facilities, and business-driving strategies. It also leads and develops Associates through example, coaching, recruitment, and ongoing feedback, and collaborates with other leads to support training, store execution, and company initiatives. The position includes opening and closing the store in accordance with visual standards.

Requirements

• At least 2 years of prior work experience in a client-centric sales environment.
• Proven leadership capabilities and excellent decision-making.
• Values feedback, is receptive to receiving it, and is eager to provide it.
• Self-motivated and driven to achieve results and excel individually and as part of a team.
• Excellent interpersonal and written communication skills.
• Aligns with and embodies ALO’s Guiding Principles.
• Requires constant movement around all areas of the store.
• Ability to lift, push, carry, or otherwise move up to 50 pounds.
• Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up and down a ladder.
• Ability to stand and move for an entire shift.
• Full-time employees are expected to be available for opening, closing, and weekend shifts, which may be subject to change.
• Employees are expected to be able to work from the week of and including Black Friday through the end of the holiday season, in the first week of January.

Responsibilities

• Manage shipment, receiving and processing, reverse transfers, sales-floor recovery, intra-day replenishment, floor-set updates, and supply management.
• Maintain product presentation and merchandising through recovery, restocking, destocking, and visual changes in accordance with directives and in partnership with the Visual Manager.
• Plan visual floor changes with the management team, managing payroll and adapting zones and visual support to business needs.
• Execute and maintain visual direction from planning through implementation, meeting company expectations, budgets, and timelines.
• Use reporting tools with management to identify opportunities in product placement, outfitting, and stock levels, and make changes as needed.
• Partner with Operations and Visual Managers on reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities.
• Use business metrics to support strategies that drive business results.
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team, and guests.
• Lead by example and inspire staff in daily operations, guest experience, and visual standards.
• Partner with management to coach, guide, and direct Associates, and support recruitment and talent development.
• Use company performance tools to evaluate Associates and provide ongoing feedback in partnership with the store leader.
• Collaborate with the Operations Lead on cross-functional training and with the Sales & Service Lead on business execution.
• Execute company-level operations directives, projects, and initiatives with the leadership team to achieve goals and KPIs.
• Open and close the store in accordance with visual standards.

Benefits

• Generous ALO employee discount.
• Free membership to ALO Wellness Club, with access to streaming fitness and yoga classes.
• Competitive medical, dental, and vision plan options.
• Free virtual access to mental health providers.
• New parent support for employees and dependents.
• 401(k) with company matching.
• Monthly Store Incentives.
• Clothing allowance.
• Free yoga classes at ALO Sanctuaries in select cities.
• Commuter benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed