Visual Information Specialist

Veterans Health Administration • Kansas City, MO

1d

About The Position

The Visual Information Specialist provides photographic, video, audiovisual, and graphic design services and products supporting direct and indirect patient care, research, administrative training, academic activities, and public affairs. The position applies applicable rules and regulations for conducting Department of Veterans Affairs business and supports the Medical Center Public Affairs Office (PAO), serving as a primary liaison to multiple staff offices and a conduit for information flow and publications.

The role monitors VA/VHA news and information, evaluates incoming material for appropriate distribution, tracks completed actions and responses, and writes accurate articles and stories consistent with known policies and procedures. It ensures PAO inquiries are closed out with the inquirer or responsible office, works with senior management on policies, plans, and internal operating systems, and coordinates proposals and supporting materials for conferences, meetings, hearings, and other external activities.

The specialist manages event-planning steps, including selecting event times, preparing agendas, handling contracts and logistics, communicating with attendees, and ensuring smooth execution. The position also coordinates events hosted by officials, including staff town halls. It requires accurately distinguishing colors and identifying people, animals, or objects based on their characteristics, while ensuring public affairs functions are conducted with dignity and accuracy.

The regular schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Compressed or flexible scheduling is available. Telework may be authorized and eligibility is discussed during the interview; the position is not virtual. The position may be filled at GS-09 or GS-11, with potential promotion to the full-performance level subject to applicable qualification, regulatory, and performance requirements. Relocation and recruitment incentives are not authorized.

Requirements

• U.S. citizenship is required.
• Meet the occupational series individual occupational requirement through qualifying education or specialized experience in a relevant visual or art-related field.
• For GS-09, have one year of specialized experience equivalent to GS-07, qualifying graduate education, or an equivalent combination of graduate education and experience.
• For GS-11, have one year of specialized experience equivalent to GS-09, qualifying doctoral-level graduate education, or an equivalent combination of graduate education and experience.
• GS-09 specialized experience examples include video editing and sound design using Adobe Creative Suite; video capture using more than two platforms; green-screen work and lighting dynamics; motion graphics; basic Nikon or Canon photography and scene changes with additional lighting; and basic videography, SharePoint, and web design.
• GS-11 specialized experience examples include fluency in Adobe Creative Suite; video capture using more than two platforms and still-picture movement; all aspects of green-screen operations; digital and printed graphics; expert photography across multiple platforms and light manipulation; and expert videography, SharePoint, and web design.
• Current or former federal employees applying at GS-09 or GS-11 must meet the applicable time-in-grade requirement: 52 weeks at GS-07 for GS-09, or 52 weeks at GS-09 for GS-11.
• Submit an SF-50 documenting time-in-grade when applicable.
• Submit transcripts when relying on education to qualify; qualifying education must be from an appropriately accredited institution.
• Complete the required application steps, including the online assessment.
• Register for Selective Service if applicable to males born after December 31, 1959.
• Complete a background/security investigation and online onboarding requirements.
• Participate in the seasonal influenza vaccination program as required for VA health care personnel.
• Serve a one-year probationary period or two-year trial period, as applicable.
• Meet all qualification requirements by the announcement closing date of October 22, 2026.

Responsibilities

• Provide photographic, video, audiovisual, and graphic design services and products for patient care, research, administrative training, academic, and public affairs purposes.
• Support the Medical Center PAO Office, act as a primary liaison to multiple staff offices, and facilitate information flow and publications.
• Monitor daily news and information sites concerning VA/VHA matters affecting KCVA.
• Analyze incoming information and determine appropriate distribution to internal or external offices.
• Receive and monitor completed actions or responses.
• Write articles and stories for completeness and accuracy against known policies and procedures.
• Ensure PAO actions or inquiries are closed out with the inquirer or office.
• Work with senior management and others to implement and evaluate policies, plans, and internal operating systems.
• Coordinate with appropriate individuals or offices to develop proposals and supporting materials for conferences, meetings, hearings, and other external activities.
• Complete event-management steps, including selecting event times, preparing formal agendas, managing contracts and logistics, disseminating information to attendees, and ensuring smooth event execution.
• Coordinate events hosted by officials, including internal staff town hall meetings.
• Accurately distinguish colors, including shades and brightness, and identify people, animals, or objects based on their characteristics.
• Ensure public affairs functions are produced with dignity and accuracy.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position type and should be confirmed with the hiring agency.
• VA may grant approved credit for job-related non-federal experience or active-duty uniformed military service when determining annual leave accrual rate; approval is not guaranteed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed