Visitor Services Assistant
The Morgan Library & Museum•New York, NY
•Onsite
About The Position
The Morgan Library & Museum invites applications for the position of Visitor Services Assistant. The Visitor Services Assistant (VSA) will provide museum patrons with a general introduction and orientation to the Morgan Library & Museum.
Requirements
- High School Diploma or the equivalent preferred
- Previous customer service experience, especially in museums or similar attractions
- Excellent communication skills
- Familiarity with computer use, including Windows-based operating systems
- Ability to work both weekdays and weekends, specifically Tuesdays, Fridays, and Sundays, plus several evenings per month
- Ability to lift, move boxes of materials and/or stanchions (25 pounds)
Responsibilities
- Scan admission tickets and/or collect fees and manage the flow of patrons throughout the museum and provide Coat Room service to visitors by checking and returning bags and garments.
- Sell tickets to programs and events.
- Provide information and answer questions related to museum exhibits and membership and assist with new enrollment or membership renewal.
- Answer telephones and provide information to callers or direct calls, as necessary.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
