Seasonal Visitor Center Attendant

Anoka County•Coon Rapids, MN

3d•$15 - $18•Onsite

About The Position

Anoka County Parks is hiring a seasonal Visitor Center Attendant for an on-site position at Coon Rapids Dam Regional Park in Coon Rapids, Minnesota. The role supports the department’s mission of providing parks, outdoor recreation, and leisure services while protecting the natural environment, supporting public health, and contributing to the local economy. The attendant provides courteous, professional, and efficient service to park users and performs a variety of visitor-center duties. This is a non-exempt seasonal position, with varied hours including days, evenings, weekends, and holidays, generally 10–20 hours per week. Extended weekend and holiday hours may be required. The hiring range is $15.00–$17.50 per hour, depending on experience, education, and qualifications. Professional development opportunities are offered.

Requirements

Must be at least 16 years old by the date of application.
Must successfully pass a criminal history background check.
Ability to establish and maintain effective working relationships with others.
Ability to take direction and complete assigned duties independently.
Ability to read and interpret manuals, county policies, and procedures.
Ability to use a computer, phone, radio, and other office equipment.
Ability to perform duties involving varied physical activity, including bending, stooping, reaching, twisting, walking on sloped or uneven terrain, and handling or carrying equipment.
Ability to regularly lift up to 25 pounds.
Vision sufficient for close and distance work, adjusting focus, and seeing colors, shades, and brightness; hearing sufficient for general and telephone communication, signals, and machine sounds.
Cognitive abilities including problem solving, task prioritization, memory, interpreting written documents, and general mathematical skills.

Nice To Haves

Knowledge of snowshoe equipment or previous equipment rental experience.
Strong problem-solving skills.
Previous customer service and leadership experience.
Accurate record-keeping and oral and written communication skills.
Planning, organizing, and problem-solving experience.

Responsibilities

Assist customers with putting on and properly using snowshoe rental equipment.
Provide polite, professional, and efficient customer service to park users.
Operate point-of-sale and reservation systems to assist customers.
Handle customer concerns respectfully and consistently; mediate and resolve complaints or concerns.
Arm and disarm the building security system as needed.
Communicate using technology such as phones, computers, and radio devices.
Balance monitoring duties, ordinance advisement, and responding to park questions, requests, or concerns.
Maintain a neat appearance and wear and maintain a uniform.
Perform other duties as assigned.