Visitor Assistant Galleries (Part-Time)

Minnesota Children's Museum • Saint Paul, MN

9d • Onsite

About The Position

The Galleries Visitor Assistant is responsible for providing excellent customer service to all museum visitors and monitoring and maintaining museum exhibits and props. The schedule requires availability on weekdays (occasional Mondays), every other Friday evening, and every other weekend rotation, with shifts scheduled between 8:30 AM and 8:30 PM. Some evening shifts throughout the month will also be required, as well as availability on federal holidays when the museum is open. The position requires between 12-20 hours of availability per week.

Requirements

• One year of customer service experience.
• Experience working or volunteering with children in an educational or recreational setting.
• Demonstrated ability to work well with adults and children.
• Ability to express ideas clearly and present information effectively to visitors in a crowded setting.
• Ability to communicate with front of house staff effectively using radio.
• Ability to work independently and with a team to make sound customer service decisions in complex situations.

Responsibilities

• Provide excellent customer service to all visitors while maintaining a safe environment.
• Ensure exhibits are ready for visitor use.
• Support visitor operations and needs through the museum including the outdoor spaces like the terrace and backyard.
• Support division initiatives including service, education, and sales programs.
• Attend and participate in daily opening meetings, department meetings, trainings, and other meetings as scheduled.

Benefits

• Commuter benefit ($40 per month stipend)
• Weekend bonus ($5 bonus to hourly rate for 3rd and 4th weekend shifts in a pay period)
• Pay increases after 6 months ($0.40/hour) and 12 months ($0.40/hour), with annual increases thereafter.
• Service Award Bonus (5% of gross earnings in the first 14 months)
• Free admission to museum for family
• Retirement savings plan with employer match
• Pre-tax options for transportation
• Sick & Safe Leave

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed