Visiting Services Specialist

Osborne Association Inc•New York, NY

9d•Onsite

About The Position

The Osborne Association serves individuals, families, and communities affected by the criminal justice system, offering opportunities for people to heal from and repair harm, restore their lives, and thrive. They challenge systems rooted in racism and retribution, fighting for policies and practices that promote true safety, justice, and liberation. The organization is guided by core values, honoring everyone's capacity to change, celebrating shared humanity, pursuing justice and equity, keeping commitments, and advocating with fierce determination. The current opening is for a Visiting Services Specialist within the CYFS department, focused on promoting the well-being of incarcerated women and supporting positive outcomes for families. This role involves working with women on Rikers Island at the Rose M. Singer Center (RMSC) and in the community, providing support to navigate the criminal justice system. The position reports out of the Brooklyn office and requires clearance by the New York City Department of Correction.

Requirements

Bachelor’s degree in Social Work, Psychology or related field; in lieu of a degree, High school diploma or equivalent with an additional two years of relevant experience
at least two years of progressive work experience in a social services agency
Experience working with adolescents and families
Ability to travel locally between Osborne offices and NYC DOC facilities
Effective oral and written communication skills
Ability to work effectively under tight deadlines, pay strong attention to detail, and time management skills
Proficient in database management, Microsoft Office and Google Suites
Ability to work in teams and collaborate effectively with people in different functions
Ability to take the initiative and drive for results
Ability to communicate with all levels of the organization and build strong relationships
Ability to work in person multiple times a week to collaborate with key personnel
Ability to obtain and maintain Department of Correction (DOC) clearance to work on Rikers Island and/or other applicable facilities operated by the Department of Correction

Responsibilities

Support in-person and video visits between the participants and their family members as needed
Provide supportive counseling around parenting for women in NYC DOC custody
Collaborate with child welfare agencies to ensure visiting is being held as ordered
Conduct one-on-one supportive counseling sessions as needed to focus on individual parenting, discharge planning and service needs
Maintain both group and individual records and case notes as needed
Provide referrals for incarcerated individuals to promote successful community re-entry
Provide referrals to family members in the community to support their involvement in the criminal justice system
Document all individual and group work in DOC and Osborne Association databases, including but not limited to a DOC tracker, Salesforce/ECM and others as needed
Coordinate with DOC and MOCJ providers at RMSC to avoid duplication in services and ensure that participants have all of the support they need to successfully reunite with their families
Escalate and collaborate with the Program Coordinator of any complex individual or family needs that may arise to provide resolution is a timely manner
Participate in all relevant program and CYFS meetings
Attend required training
Perform other duties as assigned