About The Position

The Sales Consultant promotes the Company’s products and services by building relationships with new and existing customers and becoming a valued, trusted business partner. This sales representative uses consultative selling techniques to maintain and grow sales of amenities, textiles, room accessories, paper, janitorial supplies, cleaning products, FF&E, and MRO products to hotels, management groups, and other markets within an assigned territory. The role focuses on helping customers succeed while achieving Company sales and profit goals. The position manages and develops customer accounts, identifies sales opportunities, makes sales presentations, forecasts results, and coordinates with internal departments to meet customer expectations. It requires regular customer communication and may involve evening or weekend work depending on customer needs. The role requires frequent travel, a valid driver’s license, and proof of current automobile insurance. If working remotely, the employee must have reliable internet, required software, and a dedicated, business-friendly workspace.

Requirements

  • 1–3 years of sales experience with a proven record of sales success and accomplishments.
  • Excellent verbal and written communication, interpersonal, and professional interaction skills.
  • Ability to plan, prioritize, organize, and execute multiple initiatives autonomously while adapting to shifting priorities.
  • Strong in-person presentation, negotiation, and closing skills.
  • Ability to think creatively, listen actively, identify solutions, and communicate ideas effectively.
  • Goal-oriented, self-starting approach and ability to work within a team environment.
  • Familiarity with general finance concepts.
  • Ability to respond promptly to customer needs, solicit feedback, identify and resolve problems, analyze information, develop alternatives, and make timely, sound decisions.
  • Professional and tactful conduct, sound judgment under pressure, accountability, and follow-through on commitments.
  • Punctuality and consistent attendance at job-related, customer, and Company meetings, functions, and conferences; ability to ensure work and customer requirements are covered when absent.
  • Computer literacy, including customer database maintenance, Microsoft Office 365 (Word, Excel, PowerPoint, and Outlook), and internet navigation.
  • Valid driver’s license and proof of current automobile insurance coverage as set forth by Sysco.
  • Ability to sit, stand, walk, use a computer keyboard and mouse, and operate a telephone; occasionally lift or move up to 20 pounds.
  • Applicants must be currently authorized to work in the United States.

Nice To Haves

  • Bachelor’s degree in Sales, Marketing, or Business.
  • Experience in hospitality or supply/distribution sales.
  • Experience managing new and existing customer opportunities through relationship sales and upselling.
  • Experience with trip planning, territory routing, and account prioritization.

Responsibilities

  • Maintain assigned accounts and identify new sales opportunities within prospective and existing accounts.
  • Make sales calls and presentations to develop customer relationships, increase sales, and improve category penetration.
  • Use consultative selling techniques, product knowledge, ROI, system tools, and sales training resources to target prospects and market growth opportunities.
  • Manage assigned accounts continuously and take corrective action to maintain and improve the customer experience.
  • Consult with accounts about products, services, Company changes, holiday schedules, pricing and information changes, and new opportunities.
  • Notify management promptly when an existing account may discontinue service or when customer issues remain unresolved.
  • Work with Accounts Receivable to help ensure customers pay invoices within agreed-upon terms.
  • Communicate with internal departments about information needed to service customers, including product movement, new business, and changes to proprietary products.
  • Assist with setting up new accounts, including customer applications, order guides, pricing, order schedules, and files.
  • Coordinate with other departments to meet or exceed customer expectations.
  • Accurately forecast sales results and trends for a territory or group of accounts.

Benefits

  • May be eligible to participate in the Company’s Incentive Plan.
  • Benefits information is available at SyscoBenefits.com.
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