Virtual Safety Assistant (Onsite)

Riverside Health System•Newport News, VA
•$17 - $22•Onsite

About The Position

The Virtual Safety Assistant provides continuous remote observation and surveillance of assigned patients to help prevent harm to themselves or others. The first response to at-risk behavior is verbal redirection, followed by summoning nursing staff when assistance is needed. The position requires multitasking, effective prioritization, and urgency when observing high-risk behaviors, while maintaining patient and institutional confidentiality and following related hospital policies. The assistant is not a hands-on team member and cannot assist patients with activities of daily living they cannot normally perform themselves. The role also involves communicating concerns to floor staff, collaborating to identify and report patient-safety issues, and helping ensure patient environments are safe.

Requirements

  • High school diploma or GED.

Nice To Haves

  • One year of experience in an acute care environment with direct patient care and clinical experience.

Responsibilities

  • Remotely monitor assigned patients and observe them to help ensure they do not harm themselves or others.
  • Verbally redirect patients who engage in at-risk behaviors and escalate concerns as appropriate.
  • Summon nursing staff when a patient requires assistance.
  • Help prevent patients from attempting self-harm, falling, injuring themselves, or removing tubes or lines.
  • Coach patients or use comforting touch for reassurance to help them ambulate safely.
  • Provide floor staff with timely information when a patient appears to pose a threat to themselves or others.
  • Collaborate in identifying and reporting patient-safety issues.
  • Help assure patient-environment safety; seek assistance to remove potential safety hazards from rooms and report findings to appropriate staff.
  • Complete assigned duties competently, professionally, and in a timely and satisfactory manner.
  • Maintain patient and institutional confidentiality and follow related hospital policies.
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