Virtual Protection Advisor | Work From Home | Training Provided

Globe Life AIL - Lisa Russel•Fort Wayne, IN

1d•Remote

About The Position

AO is expanding its nationwide virtual team and seeking motivated, relationship-focused professionals to join us as Virtual Protection Advisors. You'll work directly with individuals and families through virtual appointments, helping them understand available life insurance and supplemental benefit options, evaluate their protection needs, and make informed decisions for their families. This opportunity combines customer service, benefits education, relationship building, and consultative insurance sales in a fully remote environment. No previous insurance experience is required. We provide the training, mentorship, and licensing guidance—you bring the ambition.

Requirements

Be at least 18 years of age
Be legally authorized to work in the United States
Be physically located within the United States
Have access to a computer or laptop
Maintain reliable high-speed internet
Have webcam and microphone capability
Maintain a quiet, professional workspace
Be comfortable meeting with clients virtually
Be willing to complete required training
Hold or be willing and able to obtain the applicable state Life & Health Insurance License

Nice To Haves

Excellent communication and active-listening skills
Strong relationship-building ability
Genuine desire to help others
Positive, professional attitude
Integrity and a client-first mindset
Self-motivation and accountability
Goal-oriented approach
Strong organization and time management
Confidence explaining information clearly
Dependable follow-through
Ability to work independently
Comfort using Zoom and virtual technology
Coachability and openness to feedback
Commitment to continuous improvement
Previous experience in Customer Service, Sales, Retail, Hospitality, Healthcare, Education, Financial Services, Banking, Recruiting, Client Relations, Administrative Support, Military Service, or Leadership can be beneficial.

Responsibilities

Connect with individuals interested in learning about available benefits
Ask questions to understand each client's goals, priorities, and protection needs
Explain available life insurance and supplemental benefit options
Present information clearly and in easy-to-understand terms
Provide personalized, needs-based recommendations
Answer client questions professionally and accurately
Guide clients through applications and enrollment
Assist with required documentation
Maintain accurate digital client records
Provide professional follow-up and ongoing service
Build long-term client relationships through trust, integrity, and exceptional service