Fully Remote Entry Level

AIL•Madison, WI
•$90,000 - $119,981•Remote

About The Position

AO Globe Life is seeking a Virtual Member Services Associate to help individuals, families, labor union members, credit union members, and association members explore insurance options. The associate meets with clients virtually, identifies their needs, and explains life, supplemental health, and accident insurance coverage. The role is fully remote and offers company-provided warm leads, training, coaching, and professional growth opportunities. This is an independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven, not hourly or salaried. Candidates must obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities and are responsible for applicable pre-licensing coursework, examinations, and state licensing requirements at their own expense. No prior insurance experience is required; training, mentorship, licensing guidance, and ongoing professional development are provided.

Requirements

  • Excellent verbal, written, and listening skills.
  • Strong interpersonal and customer-service abilities.
  • Detail-oriented and dependable.
  • Comfortable with computer systems and virtual meeting tools.
  • Self-motivated and coachable.
  • Able to work independently while collaborating with a team.
  • At least 18 years of age and legally eligible to work in the United States.
  • Provide a computer or laptop, webcam, reliable high-speed internet, and a professional remote workspace.
  • Complete required training and participate in virtual meetings.
  • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities.
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense.

Nice To Haves

  • No prior insurance experience is required.
  • Interest in a performance-based career with opportunities for professional growth and advancement.

Responsibilities

  • Connect with members and prospective clients through company-provided warm leads.
  • Schedule and conduct virtual appointments.
  • Complete client-focused needs assessments.
  • Explain life, accident, and supplemental health insurance options.
  • Help clients understand coverage choices and available benefits.
  • Provide responsive follow-up and client support.
  • Maintain organized client records and documentation.
  • Participate in training, coaching, and team meetings.

Benefits

  • Weekly compensation
  • Unlimited earning potential
  • Medical insurance premium reimbursement
  • Comprehensive online training
  • Daily coaching and mentorship
  • Performance incentive opportunities
  • No overhead expenses
  • Union representation through OPEIU Local 277
  • Career growth opportunity with an organization serving members for 70 years
  • Warm leads supplied by the company
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