Virtual Member Benefits Representative

AIL • Omaha, NE

1d • $90,000 - $120,000 • Remote

About The Position

AO Globe Life is seeking motivated professionals to join our remote team in a client-focused role supporting families and individuals across the United States. In this opportunity, you will help clients understand and access important benefit programs while building meaningful relationships and providing dependable service.
This fully remote position offers flexible scheduling, structured training, and pre-interested client consultations—no cold outreach or door-to-door sales required. If you enjoy helping others, communicating clearly, and working independently, this role provides a strong path toward a meaningful long-term career from home.

Requirements

• Must be physically located and authorized to work in the United States
• Reliable internet connection
• Windows-based laptop or desktop computer with webcam

Nice To Haves

• Strong verbal communication and interpersonal skills
• Organized, dependable, and comfortable working independently in a remote environment
• Confidence using video conferencing platforms and digital tools
• Motivated by service-oriented, purpose-driven work
• Customer service, sales, or client relations experience is helpful but not required
• Communicative and empathetic individuals who value professionalism and service
• Organized professionals capable of managing responsibilities in a remote setting
• Growth-oriented individuals committed to continuous learning
• Team players who collaborate effectively while working independently

Responsibilities

• Conduct scheduled virtual consultations with clients using Zoom
• Identify client needs and guide them through available benefit options
• Explain coverage details and enrollment steps clearly and professionally
• Maintain accurate digital records and manage follow-up communication
• Provide exceptional client service while building long-term relationships
• Participate in ongoing training sessions and team meetings to strengthen skills

Benefits

• Flexible scheduling
• Comprehensive onboarding
• Product education
• Compliance standards training
• Effective client communication strategies training
• Weekly virtual training sessions
• Mentorship opportunities
• Opportunities for long-term career growth
• Continued learning
• Advancement pathways
• Leadership responsibilities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed