Virtual Member Services Representative
AIL•Fremont, CA
•$90,000 - $119,981•Remote
About The Position
AO Globe Life is looking for a Virtual Member Services Representative to support individuals, families, labor union members, credit union members, and association members as they explore insurance coverage options. You will help clients understand their benefits, answer questions, and provide a professional client experience from the first conversation through follow-up. This remote opportunity provides training, warm leads, mentorship, and an income structure with unlimited earning potential.
Requirements
- Excellent verbal, written, and listening skills
- Strong interpersonal and customer-service abilities
- Detail-oriented and dependable
- Comfortable with computer systems and virtual meetings
- Self-motivated and coachable
- Able to work independently while collaborating with a team
Responsibilities
- Connect with members and prospective clients through warm leads
- Schedule and conduct virtual client appointments
- Identify client needs through customer-focused conversations
- Present life, supplemental health, and accident insurance options
- Help clients understand available benefits and coverage choices
- Provide responsive follow-up and client support
- Maintain organized records and professional documentation
- Attend training, coaching, and team development meetings
Benefits
- 100% remote role
- Company-provided warm leads
- Weekly pay
- Unlimited earning potential
- Medical premium reimbursement
- Comprehensive online training
- Daily coaching and mentorship
- Performance incentive opportunities
- No overhead expenses
- Union representation through OPEIU Local 277
- Career opportunity with a stable organization serving members for 70 years
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
