Virtual Life Benefits Consultant
About The Position
Globe Life AO – American Income Division is seeking motivated, service-oriented individuals to join our virtual team as Virtual Life Benefits Consultants. In this position, you'll connect with individuals and working families through scheduled Zoom and phone appointments, explain available life insurance and supplemental health benefits, assess client needs, and assist with electronic applications and enrollment once appropriately licensed. This opportunity combines customer service, benefits education, client relationship management, and consultative insurance sales. No previous insurance experience is required. We provide comprehensive training, licensing guidance, virtual business tools, and ongoing mentorship.
Requirements
- Be at least 18 years old.
- Be physically located within an eligible U.S. location.
- Be legally authorized to work in the United States.
- Have a reliable desktop or laptop computer.
- Maintain dependable high-speed internet.
- Have webcam and microphone capability.
- Maintain a quiet, professional workspace.
- Be comfortable conducting virtual appointments through Zoom.
- Demonstrate strong communication and interpersonal skills.
- Be professional, dependable, and self-motivated.
- Be able to work independently and manage a flexible schedule.
- Understand the commission-only compensation structure.
- Be willing to complete applicable training.
- Hold or be willing and able to obtain the required state Life & Health Insurance License.
- Be able to complete applicable state licensing and background requirements.
Nice To Haves
- Previous experience in Customer Service
- Previous experience in Client Relations
- Previous experience in Insurance
- Previous experience in Sales
- Previous experience in Account Management
- Previous experience in Healthcare Support
- Previous experience in Benefits Administration
- Previous experience in Financial Services
- Previous experience in Retail
- Previous experience in Hospitality
- Previous experience in Virtual Customer Support
- Previous experience in Call Centers
- Previous experience in Leadership
- Previous experience in Coaching
- Previous experience in Team Development
Responsibilities
- Contact company-provided warm leads and existing clients.
- Schedule and conduct virtual consultations through Zoom and phone.
- Build professional relationships with individuals and families.
- Ask questions to understand each client's financial-protection needs.
- Explain available life insurance and supplemental health coverage.
- Educate clients about policy features, benefits, and enrollment options.
- Provide needs-based insurance recommendations once appropriately licensed.
- Answer questions and help clients make informed coverage decisions.
- Assist eligible clients with electronic applications and enrollment.
- Maintain accurate digital client records and documentation.
- Follow up with prospective and existing clients.
- Provide ongoing customer service and applicable policy reviews.
- Participate in virtual team meetings, training, and coaching.
- Work toward individual production and professional-development goals.
- Follow company procedures and applicable state insurance requirements.
Benefits
- Medical insurance reimbursement opportunities
- Company-supported life insurance
- Accidental Death Benefit coverage
- Renewal and residual income opportunities
- Professional coaching and mentorship
- Leadership-development programs
- OPEIU Local 277 representation where applicable
- Virtual business resources
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
