Virtual Desktop Engineer

Govcio LLC•San Antonio, TX

7d•Onsite

About The Position

GovCIO is seeking an experienced Virtual Desktop Engineer to engineer, administer, and optimize virtual desktop infrastructure (VDI) supporting the 616th Operations Center (616 OC) and 616th Air and Space Communications Squadron (616 ACOMS). The position independently owns assigned VDI engineering and sustainment activities, serves as an escalation resource for complex virtual desktop issues, identifies emerging infrastructure problems, and drives solutions through implementation, validation, automation, and documentation. It delivers reliable, secure virtual desktops and applications and administers Linux systems supporting virtualization and related mission services. This is a full-time, onsite position in San Antonio, Texas. The engineer designs, deploys, configures, and sustains Omnissa Horizon and supporting VMware vSphere, vCenter, ESXi, and vSAN infrastructure. The role develops and maintains Windows and Linux images, instant-clone desktop pools, provisioning processes, application delivery, and user environments. It administers Horizon components and related profile, environment, and application virtualization capabilities; troubleshoots desktop provisioning, sessions, profiles, and infrastructure dependencies; and monitors and tunes capacity, availability, performance, and user experience. The position applies patches, upgrades, STIGs, and TCNOs, remediates vulnerabilities, and documents compliance. It automates routine VDI and Linux administration using appropriate scripting tools. It also maintains architecture diagrams, configuration baselines, operating procedures, and recovery instructions, and coordinates changes and technical support with related teams. Linux duties include installing, configuring, patching, and hardening systems; administering accounts, services, storage, repositories, logging, and firewalls; supporting Red Hat Satellite where deployed; and monitoring system health, backups, recovery, and security controls.

Requirements

High school diploma with 10 or more years of relevant experience, or commensurate experience.
Top Secret clearance with Sensitive Compartmented Information (TS/SCI) access eligibility.
Information Assurance Technical (IAT) Level II certification, such as CompTIA Security+ or equivalent, and satisfaction of applicable contract and assigned work-role qualification requirements.
At least 10 years of relevant enterprise IT infrastructure, virtualization, systems engineering, or VDI experience, including substantial hands-on experience engineering and administering Omnissa Horizon enterprise VDI environments.
Hands-on experience with vSphere, vCenter, ESXi, Horizon Connection Servers, Windows and Linux master images, and instant-clone desktop pools, including image versioning, snapshot management, Horizon Agent integration, image publishing and push operations, provisioning failures, clone lifecycle troubleshooting, application virtualization, and user profile or environment management.
Working knowledge of Active Directory, DNS, NTP, TCP/IP, VLANs, routing, storage dependencies, and PCoIP and Blast display protocols.
Ability to administer enterprise Linux systems, perform command-line troubleshooting, apply patches, manage repositories and services, and implement system hardening.
Experience applying STIGs, managing TCNO compliance, remediating vulnerabilities, and maintaining secure configurations in a controlled production environment.
Demonstrated PowerShell scripting experience for VDI or Windows infrastructure administration, including developing, modifying, troubleshooting, and maintaining production administrative scripts.
Ability to maintain accurate technical documentation, communicate clearly, independently prioritize mission support requirements, and serve as an escalation resource for complex VDI issues.

Nice To Haves

Experience supporting Department of Defense networks and mission systems, including infrastructure upgrades, migrations, backup and restore operations, and recovery testing.
Five or more years of hands-on Horizon engineering or administration experience in enterprise environments.
Advanced PowerShell and VMware PowerCLI experience automating image lifecycle management, provisioning, health checks, reporting, capacity analysis, or bulk administration.
Ansible, Bash, or Python experience.
Red Hat Satellite provisioning, content management, and Hammer command-line interface experience.
Experience creating and sustaining RHEL-based Omnissa Horizon instant-clone pools, including master image preparation, Horizon Agent configuration, Active Directory or SSSD integration, image publishing, and authentication or session troubleshooting.
Experience with Citrix or comparable virtual desktop platforms, storage area networks, and performance monitoring.
Working knowledge of the Elastic Stack, including Elasticsearch, Logstash, Kibana, and Beats, for Linux-hosted service support.
VMware Certified Professional credentials in desktop virtualization or data center virtualization; RHCSA or RHCE; or relevant Microsoft certifications.
Bachelor’s degree in information technology, computer science, or a related field.

Responsibilities

Design, implement, and maintain VDI and support Windows and Linux systems in accordance with mission requirements.
Define system configurations, integration requirements, and performance standards for virtual desktops, applications, and supporting infrastructure.
Develop and maintain desktop images, provisioning processes, user environments, and automation.
Integrate virtualization platforms with network, storage, authentication, and security services.
Implement system hardening, patching, monitoring, and recovery procedures.
Resolve complex technical issues, maintain system documentation, and evaluate performance with customers to ensure operational requirements are met.
Engineer, deploy, configure, and sustain Omnissa Horizon and supporting VMware vSphere, vCenter, ESXi, and vSAN infrastructure; evaluate capacity, availability, and performance against mission requirements.
Create and maintain Windows and Linux golden images and instant-clone desktop pools, including image versioning, snapshot management, Horizon Agent configuration, image publishing and push operations, provisioning configurations, application delivery, and user environment settings; test and validate changes before production deployment.
Administer Horizon Connection Servers, desktop assignments, user access policies, Omnissa Dynamic Environment Manager, profile and environment management, and application virtualization capabilities, including App Volumes and ThinApp where deployed.
Troubleshoot instant-clone and desktop provisioning failures, logon delays, profile issues, application delivery, and session connectivity; diagnose dependencies involving compute, storage, networking, authentication, Horizon Agent, and display protocols.
Monitor resource utilization and user experience; tune desktop and infrastructure configurations, plan capacity, and implement corrective actions to reduce service interruptions.
Apply patches, upgrades, STIGs, and TCNOs; remediate vulnerabilities and document compliance results.
Automate provisioning, image maintenance, health checks, and recurring administration through PowerShell, PowerCLI, or other appropriate scripting tools.
Maintain architecture diagrams, configuration baselines, operating procedures, and recovery instructions; coordinate approved changes, backup and restore validation, and technical support with network, storage, cybersecurity, and service desk personnel.
Install, configure, patch, and harden Linux servers and desktops, including RHEL and other supported distributions, especially systems supporting VDI and virtualization services.
Administer Linux accounts, permissions, services, storage, repositories, logging, and host firewalls; troubleshoot operating system and application dependencies using command-line tools.
Support Red Hat Satellite patching, content and repository management, and subscription administration where deployed; use Ansible, Bash, or Python to automate routine maintenance.
Monitor Linux system health, support backups and recovery, implement security controls, and maintain configuration and troubleshooting documentation.