Vitrtual Customer Service - Admin Sales (Part Time)

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1d•$15,000•Remote

About The Position

Join our ecommerce company specializing in assistive technology, dedicated to improving lives through mobility technology. We are seeking a proactive Virtual Admin/Sales Assistant who is eager to grow long-term with our company, supporting our team in delivering exceptional service and operational efficiency in a fast-paced online retail environment. We’re a young and rapidly expanding company, and as we continue to grow, there will be opportunities for a full-time position for the right person.

Requirements

Proven experience as a virtual Admin/Sales assistant or in a similar administrative role, in ecommerce.
Strong communication skills, both written and verbal.
Proficiency in Microsoft Office, Google Suite, or equivalent tools.
Ability to work independently with excellent time management skills.
Perfectly working headset.
Stable internet connection of at least 25 Mbps ~ 50 Mbps.
Up-to-date computer system with a minimum of Windows 10 or later and macOS Monterey (12.0) or later.
Quiet room with no distractions or background noises.
A backup plan if the power goes out or if your internet connection becomes unstable during your shift.

Nice To Haves

Familiarity with Shopify or similar ecommerce platforms.
Knowledge of assistive technology or mobility products is a plus.
Proficiency in excel.

Responsibilities

Manage customer inquiries via email or phone, ensuring timely and professional responses.
Assist with order processing, quoting, and coordination with suppliers.
Update and maintain product listings on Shopify.
Perform administrative tasks such as scheduling, data entry, and report preparation.
Chase leads and abandoned checkouts to drive sales and customer engagement.
Inbound and outbound sales calls and emails.
Plus other tasks may be required.