Customer Service Admin
Installed Building Products•Lindon, UT
•Onsite
About The Position
We are seeking a passionate and dedicated Customer Service Representative to join our team! Premier Building Supply is part of the Installed Building Products (IBP) family of companies. Integrity, knowledge, and excellent customer service - these aren't just words; they represent how Premier Building Supply does business. Whatever your needs, you can trust us to offer high-quality insulation materials and service. Find your next career opportunity and join our team at Premier Building Supply!
Requirements
- Some customer service experience
- Knowledge of accounting and CRM software
- Knowledge of Microsoft Office products, including Word, Excel, and Outlook
- Excellent communication and interpersonal skills
- Ability to prioritize, multitask, and manage time efficiently
- Knowledge of customer service ethics, principles, and procedures
Nice To Haves
- Fluent English/Spanish language skills are a plus
Responsibilities
- Receive calls for warranty and service calls, document requests, and prepare job tickets
- Responsible for arranging work schedules
- Manage job work tickets with the internal system
- Accountable for contacting national builders and customers to verify the readiness of job sites
Benefits
- Competitive hourly wage
- Medical, dental, and vision coverage
- Company-Paid Life Insurance
- IBP Foundation
- Scholarship opportunities
- Paid vacation and holidays
- Employee Financial Assistance Program
- Opportunities for growth and advancement.
- 401(K) with company matching
- Supplemental Insurance (Short- and Long-Term disability, hospital indemnity, accident, critical illness, supplemental life insurance)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
