Virtual Community of Care Coordinator
About The Position
Reporting to the Academic Program Manager of the Centre for Community Health Education, the Virtual Community of Care Coordinator provides comprehensive coordination and engagement support for the Virtual Community of Care on the Circle.so platform. The role is responsible for supporting registrants, fostering meaningful engagement within the online community, and connecting healthcare professionals with resources and opportunities that contribute to employment and relocation in Northern and rural Ontario. Through community building, outreach, and coordination activities, the coordinator helps cultivate a thriving digital support network that advances program objectives. The Northern and Rural Practice Preparation Program, delivered in partnership with Ontario Health North Regions, is funded by the Ministry of Health and addresses urgent Health Human Resources needs. It prepares experienced, practicing healthcare professionals for successful careers in remote communities through self-paced modules, expert-guided peer support, and funded community visits.
Requirements
- Diploma or degree in Human Resources, Business Administration, Communications, Education, Health Administration or a related field, or an equivalent combination of education and experience
- Minimum of 3 to 5 years of experience in program coordination, community engagement, recruitment, human resources, or a related role
- Demonstrated knowledge of recruitment, talent attraction, and workforce development strategies, preferably within the healthcare sector
- Experience managing online communities, social medial platforms, or digital engagement tools, with proven success in building and sustaining participant engagement
- Experience providing client, learner, or stakeholder support in a virtual environment
- Exceptional written and verbal communication skills, with the ability to build relationships and engage effectively with healthcare professionals, employers, and community partners
- Proficiency with Microsoft Office Suite and experience using customer relationship management (CRM)
Nice To Haves
- Lived experience in Northern Ontario is highly preferred
Responsibilities
- Communicate directly with registrants to provide timely support, respond to inquiries, and guide them in accessing the virtual community resources and opportunities.
- Support the program’s primary objective to connect registrants with relevant resources, opportunities and community supports
- Actively moderate and engage with registrants daily on the online platform to foster a welcoming, collaborative, and supportive online community
- Develop and maintain relationships with healthcare employers, partners and stakeholders to promote employment opportunities in Northern and rural communities
- Implement engagement strategies and social media-style content to increase registrant participation, retention, and peer-to-peer interaction within the virtual community
- Monitor community activity and engagement metrics, identify trends, and recommend improvements to enhance the registrant experience and achieve program objectives
- Provide administrative, reporting, and coordination support to ensure the effective operation and continuous improvement of the virtual community platform
Benefits
- Accommodation for applicants with disabilities during the recruitment process
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
